Breakfast Menu "Wendy's" Ruston

We were on a bus tour with a large group and stopped at the Wendy's at 1400 North Trenton St. Ruston LA. The facility was very busy and still the staff was very courteous and very fast getting our orders and the manager, Jeanette Johnson, even came into the dining area to make sure everything was OK and that our orders were good. Some of her staff even checked after she did to see if anybody needed anything. Other franchises could learn from this lady and her staff. We feel she should be training others. Oh yeah, the food was great too.

Asked about a military discount. They said they don't do any discounts. That in itself is not a problem, but Wendy's promotes military discount in advertising. This is the first Wendy's I went to that did not! While the cashier was courteous she was by herself and could not properly give the attention she needed to.

Loving the warm chicken wrap. The chicken is seasoned well and juicy. And my daughter can't get enough Baconater fries. I'm not a fan of breakfast foods in general BUT I get Wendy's breakfast any chance I can. I build up point in the app to earn free salads. They taste even better when they're free !

I ordered Thru the Wendy’s app for delivery. The sub deliver using door dash. I had only received 2 of our 3 meals. I called & a younger person said I could come get it or call door dash, that it wasn’t on the restaurant basically. I made contact w door dash & they said because we ordered Thru the wendys app and not door dash app-it was on the restaurant-but the DD CSR did say he would make an exception because of my long order history with door dash & contact Wendys to get an ok from management to send out for RE delivery. While trying to call them I called back also and a very nice manager answers & was black and white- a customer ordered and paid for delivery. Period. Didn’t get all of their items. Period. We will fix it now. Period. She sent the Asst manager to deliver my missing dinner. See how easy that was? She was awesome. Door dash was going to remedy it, & if that young woman who first answered the phone would not have been so rude and quick to “oh well” a customer- I would have had my dinner a lot sooner. But the food was fresh & the manager who brought it to us was very apologetic & kind. I wish I had gotten the younger girl’s name so she could be retrained on how to handle customer issues because that was not it. Kudos to the mangers on duty though.

Food is always amazing, and customer service is as well. I come here often and never disappointed!!

Wendy's would be on my top 3 list for fast food burgers because they're always tasty! I really have yet to find anything bad to say about them.

Recently had lunch - dine in. Staff greeted me immediately upon entering. Promptly took order and even suggested some sides I could swap to better fit what I wanted. I was impressed with that level of customer service. Manager was engaging and communicated well with staff. Great experience... which is rare with fast food these days.

Great food everything was real hot and put together with care. The lady that took my order very friendly and quick.