Breakfast Menu "Wendy's" Russell Springs

This Wendy's really needs a makeover in many ways. You never know if this place is open as they do not turn on any lights outside even on the menu board. I feel it's in hopes they will not have to wait on people if they drive off.

Wish someone would inspect this location. Maybe shut it down. Always closed inside, only drive-thru. One day they accidentally left the door unlocked and we were able to dine inside. Riddle with mold, very dirty, and if you go through the drive-thru you have about 80% chance your order will be wrong. This is the shadiest Wendy's I have ever been to. Please someone investigate. I for sure will never eat there again because I was able to see the condition of the inside where the food is prepared. I will keep telling everyone about my experience to warn and keep them away. Sad and gross

There food is amazing. I love it quite a bit. But most of the ones I have been to have some if not quite a few rude staff and it takes quite a bit of time to get the food normally 20 to 30 minutes. At most of the ones I have been to but not all.

I would like to know why this location is always closed for one reason or another. I stopped by today at 8pm and was informed they were closed, even though there were cars, employees, and persons I would say don't work there (no uniforms) just hanging out in the parking lot. This has happened at least 4 times that I can remember, and I know of at least 2 more time we ordered delivery and had it canceled because...shocker...they are closed. The employees are horrible, no management whatsoever it would seem, and given the lack of options in this town, having this place almost always out of play is ludicrous. They should either pull a tabula rasa on this place or just shut it down.

I dont usually review things like this but after so many times, I felt the need to. This is simply the WORST Wendys I have personally ever been to. Every single visit, they forget something, it's sad. The service while taking your order is extremely unfriendly and they act like you're bothering them/barely say anything to you. They forget your sauce every single time. Today they decided to make me wait at the window as I watched the crew mope around and roll their eyes and then repeatedly ask me if I was the online order even after telling them multiple times I just had a $5 bag, a very common and simple order and it wasnt a mobile one. Then they loudly complained about people who do the mobile orders because it's too confusing. A girl finally came to the window and snatched a bag of food off the counter and handed it to me and said "thanks" and left. I pulled forward knowing they probably forgot something and of course, this time they forget the burger...the main thing in the meal. I went in after already waiting for 10 minutes just for a simple order and again barely got anyone to help me. They again asked if I was the mobile order, I said no was at the window and you forgot my burger, they said okay. I waited a few minutes and then asked again, can I please just have my burger? They said "just a regular one?" I said well its a plain double stack. Finally I got it, went to my car, got back to work, opened it and OF COURSE, its a hamburger with ketchup and mustard drenched all over the patty. Honestly, it's just sad at this point. I've never seen a restaurant get an order wrong/forget items this consistently and also show absolutely zero service skills or friendliness at the same time. I will never go back, even when the lines at the other restaurants in Russell Springs are crazy long.

Haven't been to the Russell Springs Wendy's in months and shouldn't have risked it today. All sauces were forgotten and our burgers were raw in the middle, something I never would have expected since the patties are so thin.

This place should be shut down. Always closed on the inside. Always messing up orders and never answering their phone. Employees stand outside and smoke instead of working or tell you they're closed when they should be open.

Food fresh and treat dogs in car like VIPs. Always bring mine 2 free chicken nuggets