Breakfast Menu "Tomatillo Taco Joint" Cos Cob
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Always good fresh foods. Eat here at least once a week, and has always been very good.
Girl at the counter with the longs nails and braided hair is superrrrr rude. Used to always stop at this place when either in Greenwich or Stamford. Sad to say I won’t be any more with service like that. Try Sierra grill in Norwalk next time folks. Always friendly and tastes great. I give 2 stars only because the foods good. Would’ve been 5 if the brat behind the counter didn’t have such a (tortilla) chip on her shoulder
Fresh food, good service, excellent seasoning, lots of choices. Consistently tops!
I never received my order. When I called into the store I spoke with Jaylene who proceeded to put me on hold while I had to listen to her have a personal conversation for 15 minutes until I decided to hang up and call back. 1st call back she answered and hung up 2nd call back she answered and hung up 3rd time she finally answered She informed me she was just speaking to the manager regarding my issue which I know is not true as I listened to her talk about jewelry for 15 mins with no regard for my missing order or my time. I then asked to speak to the manager which she replied “you don’t have to get an attitude”. I then finally spoke to the manager who did not seem concerned for his employees actions and was unable to give me the corporate number or the store number. Terrible experience, no accountability.
Overall this place is just slightly better than Chipotle, but far from being an authentic taqueria. On a positive note, the guys working up front are always friendly.
Last time here for me. Portion size was shockingly small. Almost walked out despite asking for her to actually fill up the bowl as it should be. Nothing more or less other than her poor poor judgement. . No measurements. No scales. Just Attitude back and no tip. Good luck. Chipotle from now on. Sorry owner. Get better help even though it’s tough. Life is too short for this poor experience. Find a better place……
Counter girl with dark skin & long pink nails was horribly rude. “That’s the portion, sorry” was the reply when we questioned the less than 1/2 full burrito bowl. Note that there was no scale or measuring scoop…just her grumpy discretion. Her venomous agreement to add more to the bowl was all that kept us from leaving & going to Chipoltle. This place is not even clean & inviting. And this is not the first poor service we have had…but it will be the last. We won’t waste our time or money here again. Post COVID all of us are more selective with where they dine…I would steer you away from Tomatillo, friends.
If zero stars were possible! I accidentally placed the order at the wrong location and they refused to refund my card, I am a diabetic who is pregnant high risk i cannot drive 50 minutes to get my food in which i explained to the person who answered the phone and at the they were so rude. No corporate number or anything 60$ down the drain never go here professionalism sucks here and clearly they care about money more than the customers.