Breakfast Menu "Taco Bell" Petal
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Taco Bell, 15 Brinker Dr, Petal, MS 39465
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i called them 4 times and they did not pick up the phone like i know they aren’t busy. i just went through there and i asked for sour cream on my tacos i didn’t get it i asked for mild sauce they gave me hot…. do you not know the difference? the new strawberry twists were plain it wasn’t strawberry. taco bell had messed up my order multiple times and won’t pick up the phone. taco bell needs better employees and customer service. it’s ridiculous like is there not an owner or anyone that teaches them this? i wanted a refund for my food and they didn’t pick up the phone the 4 times i called. disappointed and unsatisfied.
They act like it is an inconvenience when you walk in, this is the FOURTH order in the past month that has been 100% incorrect. I received my food then the young man working line closest to the front counter asked what else..I also had a large pepsi..he ignored then another gentleman from the window asked what else I needed, I once again explained I had a large Pepsi. He also walked off..a third worker, a lady final handed me a damn cup that I fixed myself! All that like they couldn't just hand me a cup! The store and service has gone down terribly.
They get progressively worse every time I go. When I think they’ve hit rock bottom, they amaze me. Ordered a soft taco, no lettuce. Simple? Apparently it infuriated the taco maker so badly they clenched the taco in their fist and threw it in to the bag. Yep, I took a pic. You can see finger marks and all. Wow. Just wow.
I ask for some napkins because the 2nd window drive-thru worker handed me my drink, that had spilled over. She preceded to shut the window in face and roll her eyes. They also messed up my wife's meal and gave me a smaller drink than what I was charged for. To top it all off, I complained through the website and asked for a follow-up. Been almost a week as of tomorrow and still haven't heard anything.
The manager on duty was very nice and I am sympathetic to the employee because they were very short staffed. That being said, if you physically come into the restaurant and order I think yours should handled quickly. Multiple people had waited 30+ minutes for their food. I could not wait and asked for a refund, which I was given. Get this man some help!!!!
The food absolutely horrible. Taste wasn't all that because they give you a scant of meat. My soft taco was all shell, the crunch wrap was small, I asked for easy sour cream, I watch the guy put a tiny dab in the middle of the shell & the meat wasn't spread across the shell. But the root beer was great, also the packs of sauces was good.
Go look at an ad of the Crunchwrap Supreme. It's kinda premium-tier garbage. It looks like a pretty tasty horsemeat wrap. And then compare the ad to this sorry excuse that is understated by modern cameras. Spoonful of meat. Spoonful of cheese. No Lettuce or tomato. Basically a limp empty piece of dough for $4.19. To be sure: you could triple the amount of meat and it wouldn't match the ad. You could multiply the lettuce and tomato I received a Forrest-Gump-GOzillion times and it wouldn't match the ad. Atleast they have the common courtesy to put me on a diet while robbing me. What more could a customer ask for?
Consistently a roll of the dice as to whether you’ll get the correct or whole order you paid for.