Breakfast Menu "Taco Bell" Johnson Creek

So I used to love this Taco Bell, but then that all changed a few months back. I ordered a meal and was only given parts of what I ordered. When I confronted them about it, they said, "Oh, we're out of rice, so we weren't able to make that." ....this was after they took my order and my money. I didn't get too upset because, sure, that happens. Next time I went there, same issue, the next time, same issue again. So now I'm wondering why...? Then I hear there's new ownership. So I went inside and ordered, ...3 out of 4 items were "out of stock," or at least that is what I was told from their deadpan eyes. So, here I waited 10 minutes for the 4 items I order, received 1 of them, and when I asked them for the other 3 items they "rolled their eyes" and literally threw them down on the counter to me and told me that they "aren't made right" because they are, once again, out of what they just sold me. What I did receive wasn't even what I ordered, and when I asked for the missing items, they told me they couldn't refund my money and that they were "out of stock." So again, fine. Then I went there 1 last time, it was 7 pm. The door was locked, and they were listed online to be open until 8pm. When I called them from their parking lot, they didn't answer until the 3rd phone call. They said "what" when they answered and told me, "They are closed for the day," and hung up. I will never go back. I'm not sure who is running things there, but they are most certainly going to run this place into the ground. After all, waiting 10 min in line because they are outside smoking cigarettes rather than doing their job, only to receive part of your order, makes the experience regrettable at best. Do yourself (and them apparently) a favor, and just resist the temptation of going there.

Today, I was told they closing at 7:45 pm while in the drive thru when their posted hours are until 10 pm all week long and I can't remember the last time they've been open past 9pm, shocking considering this is a Taco Bell that's also right of the Interstate. The food is good(especially the nacho fries), but more often then not my orders are missing 1-2 items,last but not least is the order kiosk which is just ridiculous especially when the staff disappear into the back forcing me to use the kiosk even when I'm the only customer in the restaurant.

Used the app for a drive through order. The app clearly states that orders placed this way would not be started until you arrive at the drive through. My order was cold and soggy. It had obviously been prepared 30 min prior when I placed the order. The tacos were also only about half full. And my chips were missing completely.

Excellent service for my parents today. They needed some table service and refill assistance due to their disabilities but wanted to have lunch on their own. Asked the cashier to assist and Logan stepped up in ways that my parents are still talking about. Excellent job TB and LOGAN!!

DO NOT GO TO THIS LOCATION! Went last night, Monday, August 29th, got to the drive thru speaker at 730(keep in mind their posted close time is 10pm!!), sat at the speaker box for about 15 minutes total trying to get some kind of response, nothing. Drove up to the window and sat another 5 minutes trying to see where this employee was(ALL of their lights were on). Finally gave up at 750 and decided to drive to the Fort Atkinson taco bell(they were kind and got my food quickly, would recommend!), but as I'm pulling out of the parking lot, I see them flip their lights off. I was honestly amazed to see such terrible customer service, the employee ACTUALLY just sat inside, ignoring customers until they could leave, never coming back again, totally unreal.

I ordered on line and it was fine however I forgot to order myself a drink. I went in to pick up my order and buy a drink with cash. It took awhile for anyone to acknowledge me. They expect you to use the stupid order system. I just needed a soda. I finally got the attention of a nice young man who did help me. Just seemed ridiculous not to be greeted when entering.

I don’t understand what is so hard about following the instructions when people place orders. I always say NO SOUR CREAM. And every time there is STILL sour cream on my food! Waste of time and money.

Some of the employees are some of the nicest people ever. Tonight is probably the 5th time I’ve worked late and ran from the town over to Taco Bell in JC and they have closed drive through more than 30 minutes early. This time it was 90 minutes early after I placed an online order so now I have to call to get a refund. Earliest closing Taco Bell drive through I’ve ever heard of.