Breakfast Menu "Taco Bell" Grand Ledge
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Taco Bell, 820 Torch Dr, Grand Ledge, MI 48837
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User Reviews
I am very disappointed in the quality of the food here now. Although the store was clean and the service was fine, I couldn't get over how skimpy the tacos have become. I ordered 2 regular hard tacos and was so disappointed that I felt compelled to include a photo of one of them to prove that I am not exaggerating. I had already eaten the first taco, which was just as sad looking as the one pictured and found it to be loaded with grease, but almost completely lacking meat or cheese.
The worst taco bell experience I've had in a long time. Food wasn't made right and the service was awful. No meat in my burrito, wanted the jalapeno grilled onto my burrito and it was tossed on the side. We won't be back.
Absolutely terrible. Just got two of the new tacos. Nothing but hot grease. Ordered a chicken burrito supreme and a beefy 5 layer burrito. Burrito supreme had BEANS in it, not chicken and the beefy 5 layer burrito had barely anything in it. $20 down the drain. Screw this place.
Typically, I ask for the same thing, nacho belle grande, either black bean only or grilled chicken, it's always a problem here. Typically the quantity and quality of the food here is hit or miss. Its the closest one to my job so I go here a couple times a month.
Me and my girlfriend went to taco bell for a quick meal, even ordered online and we both ordered the $5 boxes but whenever they were handed to us the boxes were completely mixed up and I was never given a fork for my potatoes; in the picture you see what is supposed to be a beefy 5 layer burrito but instead I discovered within the first bite after getting nothing but a mouthful of sour cream and tortilla that I wouldn’t even get to the “beefy” part of the burrito until I was already half way done with it, honestly very disappointed with the meal overall.
2nd time coming here within 6 months and both experiences were horrible. 1st time we ate in the store, our food took super long to get out and were whipping out drive threw orders. 2nd time did a mobile offer giving them a second chance. Took 10 minutes to get there and 20 minutes for my order to get out. 2 employees went in customer view and took a smoke break. One came in didnt wash hands or put gloves on, the other on only put gloves on. While waiting one worker sat and danced for about 2 minutes and was say how he hates his job over and over.
At first we noticed that they left out part of our order so we went back through the drive-thru to get it. Upon inspection of what WAS in the bag, the lid was not secured over my nachos, which is forgivable,but my taco was completely unwrapped, there was a sauce packet inside of it that conveniently highlighted the two hairs in it. When we got to the window to ask for a refund the cashier was clearly new and got berated by management when it clearly wasn't his fault. He was unsure of how to process a refund and didn't receive any help from management. Their attitude towards him was deplorable. Overall, the experience was infuriating as a food service manager myself.
I love the people here. You can tell they are having a good time and aren't miserable while working here (at least from the outside looking in????). Never had a bad experience and I come here quite frequently 🤣