Breakfast Menu "Taco Bell" Glenwood Springs
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Taco Bell, 2002 Grand Ave, Glenwood Springs, CO 81601
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Tonight I placed an online order, only to pull up to not only the drive thru closed but the lobby entrance closed as well. They’re was a handful of people waiting around trying to get in, even one women stating she was kicked out so the staff could take a break! Most of these people left and I decided to call, it rang and rang until someone who sounded inebriated answered and asked what they could do for me, explaining the situation she comes out and acts like nothing happened and they didn’t just close the whole store for who knows how long denying customers . I walk in with her and she tells me they were taking a break and that there was not enough staff on hand, upon seeing the back service area I could count 5 employees , and a 6th one entering just before I received my food . I also wanted to add that there was at least 4-5 door dash orders sitting there waiting to be picked up. I most likely will never visit this location again, I will however be calling Taco Bell customer service and reporting this location. This is not the first time something like this has happened to me there . Extremely disappointing. Get it together.
The food is great, but we are not able to order online or drive through due to staff shortage. We had to reorder through the kiosk as our online order was canceled. We had a power menu bowl, potato tacos, and both are great. Power bowl is less quantity for the price paid
THEY GAVE US LIKE 15 METRIC TONS OF SAUCE
Excellent Taco Bell. Food was fresh and tasty. I have a complicated order, omitting and adding various toppings and I ordered using the screen in the lobby and everything was perfectly correct! Burritos were filled not skimp at all. Sometimes you go to those Taco Bell’s and they only put a tea spoon of rice or beans in the supposed burrito but this place fills them up and leaves you satisfied! Employees were friendly and helpful. Adding the green or red sauce to any order makes it better!!
The staff were friendly and happy, these days good customer service is hard to come by, so it's almost a shock when it happens!
Everything is good EXCEPT almost none of the staff speak English. I have called several times and asked to speak with the manager she/he always puts a translator on the phone. What happened to speaking English in the United States??
Food is always good, and the restaurant is clean. The staff is very friendly and has a great attitude.
Staff can’t speak English well. A customer named George came in after us and was waiting for his food. The staff kept calling him Jorge pronounced jor hey and kept saying it my hubby said to George I think that’s you man! He went up and the lady kept saying” jor hey” and the man was like George? Lady was like puzzled! I stepped in and asked lady for receipt and it said “ George” I was like yes this is yours! I mean come on English is universal speak it if ya gonna work somewhere a lot of ppl speak it!!!!