Breakfast Menu "Taco Bell" Castro Valley
Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
Taco Bell, 20925 Redwood Rd, Castro Valley, CA 94546
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User Reviews
I recently visited this Taco Bell location and was disappointed with the speed of service. Despite placing a relatively small $20 order, I ended up waiting for nearly 30 minutes for my food. Needless to say, this was frustrating and made me regret my decision to dine there. While the food itself was decent and up to the usual standard of Taco Bell, the slow service made the experience far from enjoyable. In fact, the long wait time made me feel like I had wasted my time and I would have appreciated some form of compensation or apology for the inconvenience. Overall, while the quality of the food is still good, the slow service at this particular location leaves much to be desired.
I saw a TV ad recently for something like a beef cheese burrito and decided I wanted to try it. While running errands, I saw a Taco Bell so I went in and tried to order it. The Staff person behind the counter could not identify what it was that I wanted. I gave up and just ordered a Beef Cheese Burrito and a Beef Soft Taco. They were pretty small but not very interesting or tasty. I tried adding some Hot Sauce packets and it helped some but it was just OK. When they run a TV ad and feature specific items, they should make it easy to order it. So I never got what I was looking for. And what I got was not all that great.
I’ll never come again. No human option to order leaves you at the mercy of 2 kiosks with people needing 5 pls mins to figure out their order.
My local Taco Bell. Parking is very limited. I counted and only 18 parking spots. So when I came in today on a busy day waited for a good 10 minutes before someone left and I was able to park. The line was moving quick and due to the self check out machine it went by really quick. The cashier was very friendly and seemed like he enjoyed his job. Waiting about 15 minutes for my food and I thought something was wrong. I walked up to the counter and they said they called my order. But I never heard my name called. Probably because of my name they didn't even bother trying to pronounce it. The food was made to the exact order that I made it. So I have no problems there. There were a few tables that were dirty. Didn't want to wait until the staff cleaned it so I just did it myself To make it go by quicker. Overall you get what you pay for.
I ordered 1 Nacho Fries at 4:13 pm 5 minutes later at 4:18 the kitchen staff hadn’t started in my order. During this time I was the only customer who placed an order or who was waiting for an order. This is unacceptable performance. I left the store without my order as had places to be.
The kiosk is literally blocking people from standing in line. There is no cashier because he is packing stuff instead. People cut you off while waiting and are rude. For people who despise machines replacing people, this place has no drive through so you walk in and get a machine. That is NOT an advantage. Get a cashier!
The food is like any other taco bell. The wait is super long even if there is no drive through or barely anyone else there. They take their sweet time making your food. Service is employees are there to make food, no greeting. You realize you need to put your order manually because no one ever comes to the front cashier to take your order. No one in the kitchen acknowledges you're there. They just scream your name for your order and go back to the kitchen.
All about this place is amazing. I always find the dinning area clean, the restrooms clean and the counter clean. The employees are very efficient and patient with people, even if the customer is rude they try their best to accomplish whatever the customer wants, which I have the bad luck to be present, because sometimes customer are excessive on their request. Anyways, this is the Taco Bell that you want to go.