Breakfast Menu "Subway" St Joseph
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Subway, 2732 Niles Ave, St Joseph, MI 49085
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User Reviews
We got in and out pretty quickly and things seemed efficient. Service was neither friendly nor unfriendly. I would not want to dine-in at this location as it's small and most of the tables are up. You would be quite close to customers waiting for orders. Our rotisserie chicken sandwich was very good.
If you’re on the phone, you can’t order here apparently. The service was not very good, very rude. Although the guy that checked me out was really nice. The person that made my sandwich was quite rude.
Food and atmosphere all good. One of the employees needed a hairnet, hair hanging off hat, in face.. all I could think of was, jeez, I hope he doesn't get hair in my sandwich.
Today I got free sandwich for the meat slicer promotion I got in there before 11:30 was not crowded didn't get an attitude but my mom went 20 minutes later and she did get an attitude lol they said they were all out of sliced meats only had turkey left... Go figure
Online orderers beware! I use Subway quarterly for catering of a meeting. I use the online ordering feature and have never had an issue. In January 2023, I ordered $180+ in catering. First, when I went to pick up the order, I was asked to pay. Payment is requested through the online ordering platform. I stated I had paid online but the cashier said the order said it had not been paid, so I paid on-site. Then, once I reached my destination, every sandwich was a cold cut combo. I had ordered (2) create-your-own sub platters. Each platter was supposed to have a turkey sandwich, ham sandwich, colt cut combo, spicy Italian, and Italian BMT sandwich. We received the correct topping platters and side items, but it was disappointing to have all the same sandwiches. Finally, received my bank statement today and was double charged -- once online and once at the store. When I called the store and spoke to the manager, I was told, "I don't know what happened, but I can't do anything about it." And then told to have a nice day and CLICK. So I proceeded to call the online catering company used through Subway's website, and am still in the process of having the charges reversed. What a mess! I understand mistakes happen and I have been thoroughly happy using Subway's catering in the past, but to be told "SOL" with no resolution? Very poor management and customer service.
Well we ordered online thinking that would speed up the process a little bit and I suppose that’s what we got for thinking. It took twice as long because I ordered online apparently and they gave me Turkey in my chicken wrap, didn’t toast the second sandwich, put on white American instead of pepper jack and I even asked like hey man are u sure that’s not white American instead of pepperjack and he insisted nah man it’s pepperjack. Oh ok. Put tomatoes on it. Didn’t have the Italians herbs and cheese bread. Just not good.
The Subway in Benton Harbor has the freshest bread. It always smells good when you walk into the restaurant. The ONLY problem that needs to be fixed is their customer service. As a standing in line customer, they will have you wait until they are done preparing a Door Dash order that was requested. This will have a standing in line Customer WAIT between 10-15 minutes to get served. They have 2 employees plus the owner, and ALL of their attention goes to the online orders, and you as a Customer would have to wait until they're done . That's Bad Business. They need to have 1 of their employees work on the online orders, and the other ones provide service to the Customers whom are standing and waiting in line.
listen i never post reviews but i ordered a subway melt and it was THE WORST THING EVER. less is more bc my sandwich was filled to the brim that i could barely pick it up w/o it falling a part. not only that but the bread was SOGGY as hell. top it all of it was thrown into the bag like nothing and i feel very sick after eating it. i paid $11 for it im not having it go to waste but man that was not pleasant in the slightest. please do better :(