Breakfast Menu "Subway" Portales
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Subway, 815 W 2nd St, Portales, NM 88130
Photos
All
Food & drink
Vibe
Street View & 360°
Services
Service options
Highlights
Popular for
Accessibility
Offerings
Dining options
Amenities
Atmosphere
Crowd
Planning
Payments
Children
User Reviews
They have a good variety of sandwiches and breads. You get to choose what you want on the sandwich. You can get bottles of soda, juice and water. Or, you can get fountain drinks instead. They have small bags of chips you can order to have with your sandwich. They also have several types of cookies for dessert. You can order ahead by phone or using the app and the order will be on a shelving unit near the cash register when you arrive. Just look at the bags for your name, grab it and go. The prices are pretty reasonable and they often have special deals, especially through the app. The staff are pretty friendly and helpful.
The server was snappy and rude to me. I had no idea what the black line was for. No one was in the store but me and she was nasty to me for being at the register. She also has her children in the prep area which is a health code violation.
I went back to subway tonight. 3/5/21. There was no one in store but the two workers were very busy with call in orders. I was the only one in the store and it took me 26 minutes to get my sandwich. The two young men were not as rude as the last experience I has. However, it was too long to wait for my sandwich when I was the only one in store. Keep trying subway, I hope the experience ay your store gets better someday.
Undoubtedly the worst experience at a Subway I have ever had. The 2 young people behind the counter were very unfriendly. Seems like their job might be too hard for their capabilities. Maybe try to hire people that can make a sandwich and smile at the same time. Also, remove the stanchions from in front of the protective glass barrier so that patrons can see the options before making a choice.
Update 4/14/12 Went back to fix the order issues. Took back the salad for them to look at. I got a sandwich for replacement due to them unable to refund I was told. They didn't even look at salad. They weren't very concerned about what happened. I was still unhappy with interaction that I forgot about asking for the Guacamole I paid extra for!!!! I won't be going or having delivery from them again. Total waste for what I originally paid!!! 4/11/21 I placed my order through doordash.com, who did fine. I ordered the Turkey Bacon Guacamole Salad. I put down for extra Guacamole and received None at all!!!! There was very little meat or provolone cheese put on salad either!!! Plus there is $3.59 listed for drink but no specification on what you would get. I called to confirm that and was told it would be a large fountain, I received a bottle. I wouldn't have ordered it if I would have known it would be bottled!! I won't be ordering from them again, that was a total waist of $17.82 spent on Subway portion alone!!! The guy I spoke to on phone offered no help,, said he didn't even know what to do. Didn't even eat it!!!
Dirty and unprofessional. Beware when placing an order online. As I was placing my order (sandwich was not good, bread was hard) someone placed an online order and after the worker placed the meat and cheese on the persons sandwich, she placed the nasty dirty receipt on top of their sandwich and the sandwich sat there for several minutes before the next worker put the rest of the ingredients. I’m sure that bread was hard and just the thought of having that receipt on top of the sandwich like that, is even more gross.
Subway is subway, sandwich was good but the "sandwich artist" acted like she just wanted us out and didn't want to be in the same room. The cashier was 10 times better without forcing a smile and was nice without having to be extra.
Sandwich was all wrong, I payed for guacamole on four sandwiches and received none. Service was less than acceptable. Employees standing around every where laughing and having a good time. I’d rather just make the trip to Clovis for a sandwich. Edit:If you write a bad review they send their relatives to throw drinks at your car. Best service ever