Breakfast Menu "Subway" Alabaster
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Subway, 630 Colonial Promenade Pkwy, Alabaster, AL 35007
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The service was pleasant and attentive to my order. The food was attractive and fresh, and tasted home made. The seating area was mostly clean even though they were relatively crowded. I would definitely eat there again and recommend this restaurant to friends. Going in for a quick bite on a lunch hour is easily attainable most days.
Worse experience ever! Waited for 3 minutes for service even after ringing the bell twice. The girl finally came and I asked for a dozen of raspberry cheesecake cookies, she firmly says "I'm not cooking anymore cookies tonight." REALLY!!!! It was only 6:45pm and they don't close till 10pm. Definitely will not be going back.
The people working here are always completely incompetent. We had 2 people in line in front of us, whose sandwiches were made and wrapped and sitting next to the register. There was one person making our order, who had to keep asking us to repeat what we wanted over and over again. The other girl was just standing there staring at the ground before the man at the front of the line asked her if she could check them out. We got 2 foot long sandwiches with bacon, one medium drink, and a bag of chips and it was almost $30?? I know that’s not the fault of this store in particular, but seriously? I’m not usually one to write reviews but I’ve had a bad experience every time I’ve come to this store, and then I’m expected to pay sit-down restaurant prices for a mediocre sandwich?
It's a Subway. You don't expect much out of chain establishments... but let me tell you something. It's the staff here that makes the difference. This location is tucked away inside Walmart, and you'll generally see a few Walmart employees sitting around, buried in their phones on break, trying to catch a breath. You'll also only see one Subway employee behind the counter; so, if you get stuck behind someone, you might be there a while. But hold out, because the staff is as friendly as it gets. Never had an issue with fresh food, or service, but you might have an issue with the wait time. If you aren't in a super-fast rush, it's worth your time to wait and see.
Worst experience ever today! Young male behind the counter looked like he didn't care at all to be at work and his professionalism was awful! Bread was not fresh and my sandwich was messy! I had to literally tell him to put my bacon on neater because he was throwing it on my sandwich! Clearly this establishment has poor management and not enough help!
Place seems like it's falling apart or maybe just not well managed. They were running out of bread. Also I ordered a cinnamon pretzel. I watched the kid behind the counter pull out a stake pretzel, wash it off in the sink, microwave it then spill butter and cinnamon on it. I don't think I'll be coming back here or ordering another pretzel.
There was one young man working the counter I didn't mind the wait but the lady that was on the phone walking around behind the counter did not help him. I was up all last night with food poisoning. I experienced diarrhea, vomiting, fever and chills. I had a chop salad veggie delight style. I like Subways as a healthy choice but skip this one.
Some days i come there and i have no problem. But other days the toaster doesnt work, theyre out of turkey and the drink machine is a mess. Very inconsistent. Will i go back, yes because there isn't another subway close by, but if there was another close by i would not come back.