Breakfast Menu "Panera Bread" Boardman

Apparently they don't feel the need to include bacon on a turkey bacon bravo sandwich. Because I opted for delivery (through the panera app) they said any corrections need to be handled via doordash. That doesn't seem fair to the doordash people since they weren't the ones who even made the sandwich. The person who answered the phone was less than helpful and wasn't very proactive about taking ownership of the staff there being who messed up.

Today was my first time I went to Boardman's Panera, and I really got a bad impression because of the attitude of the cashier Adeline, she couldn't hide her annoyance when I paid with cash and not with a card,?$%@ she didn't give me the cup for my coffee, I had to ask her and she was sarcastic when she gave it to me, I understand that we all have good and bad days, but when u work in customer service u should always have the best attitude no matter what!!! also, something similar happened with an elderly couple who saw each other uncomfortable with the attitude of the cashier Adeline... I hope that it's only an isolated incident and that it's not a constant... for the rest, the food and drinks, always at a good level, as always at Panera :)

I have gone to this Panera for over a year now before going into work. I won’t be going anymore. A couple months ago I ordered hard boiled eggs, went to eat them and noticed that they smelled horrible, I called the store to let them know they were rotten so they didn’t get anyone sick and they just didn’t care. Last friday I visited and went in store to order a bagel. The very next day I had 3 separate fraud charges to my debit card from Paneras all over the Country. Ranging from $59-$120. I don’t think it was a coincidence that it was at Paneras.

Beautiful atmosphere, but service was horrible. I went there today with a friend, and the women taking our order kept sneezing in the air near the food, wiped her eyes and nose with hands, then took hands and wiped on her clothes. After doing all this she never washed her hands at all, proceeded to get our plates, and pastries. Very unprofessional, and unsanitary. Just filthy.

I deliver around here and they haven’t cleaned the toilet in weeks. Don’t use the toilet it’s got something growing on it at this point.

My 12-year-old loves Panera. It's the mac and cheese served in the bread bowl, even though he doesn't always eat the entire bread bowl. I then end up eating the bread bowl even though I just ate a salad or something that isn't bread. So it's a win for him but for me, not so much. Personally, I think they need to cut the prices a bit as the food is just ok.

I love Panera, especially their mac and cheese. I usually get the pick two with broccoli cheddar soup. This location has given me mac and cheese that seemed old or reheated a few times. Usually if I ask them, they give me another one that is made right with no problems. Their mac and cheese is great, but it’s frustrating when I have to ask for it to be remade. Just by looking at it, you can see that it shouldn’t be served.

Even Taco Bell puts everything in my bag. I spent $25 on a few items at Panera and they can’t even remember everything. I didn’t realize it until I was 10 minutes away from the restaurant and then they can’t even refund me. I just have to give them my name and go back one day. These types of policies are ridiculous. Put everything in my bag. It’s really not that difficult. train your employees better.