Breakfast Menu "Olive Garden Italian Restaurant" Cypress
Lively, family-friendly chain featuring Italian standards such as pastas & salads.
Olive Garden Italian Restaurant, 6874 Katella Ave, Cypress, CA 90630
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Chicken parmesan
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My partner & I have not been to Olive Garden for several years and we wanted to check it out since it's been too long. Our server was not friendly. She made facial remarks after I said I would like a lot of cheese on a side plate. Our food came 1 minute after we received our soup and salad so we did not get to enjoy it. When asked if we can get our drinks to go, she only brought one for my partner. I had to kindly ask her if I may get one too. I was not pleased with the service and will reconsider coming back again.
Olive garden is a good value come here about every 6 months. secret to this place is fresh food, great salad and bread sticks most of all exceptional service.
Went to dine at Olive Garden in Cypress on Katella Avenue as I had work in that area as we walked in the restaurant there were two hosts on the left , taking orders for takeout. No acknowledgment. Main host stand - There was nobody standing on the main host stand, and from far right side a girl start walking towards the host stand she did not make eye contact or acknowledged , . She had her head buried down as she walked up the stand she looked up and said how many I said 2 , and without any word she started walking towards the left side of the dining hall with menus on hand . my back towards the door she did not care to point in the direction she was taking us , as she walked ahead she abruptly stopped at the first left-hand side table which seemed like a handicap section which had one chair one side, and this was facing the kitchen all the servers, Bussers, walking around the table. I looked around the restaurant, I saw a booth against the wall I said, could we sit there ? She said, let me check she acted like she’s getting on the the headset and asked somebody she said OK . I was really surprised why she made a decision to make me want to sit in that uncomfortable seating . we sat in the booth She didn’t say anything she did not inform us what was going to happen next if my server is going to come . Next… few minutes later a young gentleman walked over his name was Vicente very nice very jovial very personable had a very smiling face. Got us going, we started appetizers Vicente helped us pick our great suggestions . I am still disturbed by Eliana’s attitude all this time I’m observing that seat she said other people in the restaurant but she never asked anyone to seat in that table and pretty soon the restaurant start filling up because it was getting busy for the dinner time but at any time she did not ask anybody else to sit at that table that she wanted me to sit down. I don’t know it’s my brown skin or I don’t know if i looked like I cannot afford Olive Garden, but she made a judgment call of having me sit in that table right in the middle of the restaurant facing the kitchen where everybody’s walking I would have ended up having a lousy dining experience. while sitting over there eating my dinner , it was eating me up. It was bothering me all this time I kept documenting if anyone is seated there . The kitchen manager Julie or Julia , very professional asked if the food was good , when she came came to the table. My bill was $77.10 I was very happy to pay with 18% tip . When leaving we walked towards the host stand , and that girl Eliana was standing. the guest with me asked if you guys have any toothpicks she didn’t even look up. She just totally ignored. There was another young gentleman standing on the left side he pointed towards the toothpicks, and then we left. I have been to Olive Garden many times . It’s a class organization for some reason this experience left a very bad taste in me for the host to discriminate me treated me like I don’t belong there . A host is a person is a face of your restaurant when a guest walk in if the Host doesn’t have a pleasant personality or at least happy to be working, even if it’s fake and not give directions to the guests that is a bad start of a dining experience . Eliana she absolutely ruined my dinner. I didn’t mind paying hundred dollars for the dinner that’s the least of my concern. I think Eliana is racist . I thought you guys would like to know . thank you..
Food was good and so was the service. Just oddly apparent that whites and people of color were separated. They didn't even try to hide it. Just thought it was so strange it was almost laughable. Hubby and I knew where a person was going to be seated before it even happened. I don't care if it was Asian, Mexican, or Black you were in one side of the wall and then all whites were seated on the other side. Didn't care (& still don't), it was just... strange lol.
I appreciate the suggestions from the waiters and how they make sure we are okay. Food has always been so good so far no issues. We enjoy coming here.
Meat sauce in ravioli (twice now) instead of marinara sauce, don’t have respect for religion or basic accountability. Pathetic customer service for to-go orders. They want the money before-hand, even gratuity but no one comes to phone to address mistakes for a long time. Thankfully, I saw the mistake before eating. have lost a customer forever.
Great Food. Classy ambience. Good for classy dinner dates. Service depends on who was your server and the time of the day maybe, had mixed experiences on service. I once ordered create your own pasta with crispy chicken topping and it was extra salty! The quantity was a lot if you order an entree since it comes with free breadsticks and a choice of soup/salad, i say the price kinda justifies the quantity!
Had a great dining experience here on our last visit. The food was good, but it seemed the seasoning was a little off. What made memorable was the service we received from Ricardo. WOW!!! Felt like I was going to a high-end restaurant or something. He was very patience with our family--it was busy but took the time to check on us regularly and refills were coming fast. Really happy to see someone put in the extra effort and delivering a great dining experience for us.