Breakfast Menu "KFC" Hannibal
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
KFC, 229 US-61, Hannibal, MO 63401
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Great staff! Did a wonderful job by themselves today. They were very short staffed and the pressure was on when the line was wrapped around the building. They were so nice and helpful even when it was a stressful situation.
I really enjoyed our dinner! You could tell some of it had been sitting longer than the other things but it was still delicious and the staff was quick and friendly! We didn't get all our sauces but we had gravy so it didn't matter too much. Very surprised they weren't busy because of how the food and service was!
Chicken on both meals was like it sat all day then refried. Dried and tough. 2pc tenders and Mac and cheese bowl
We got 2 Famous Bowls and they were hot and fresh with juicy meat. I believe they use the chicken tenders as the meat in the famous bowl and it rested atop a thick mashed potato and corn base with a little too much gravy. It's about the best you can expect KFC to be, staff did their jobs 100%. This KFC is much better than I remember it to be during my childhood.
Food was good. Service was poor. I stood at the counter waiting to order, while the crew was standing around eating Chineese food. Waited for more than 5 minutes for anyone to even acknowledge me.
Depressing!! The food was terrible, cold and hard. The employees were rude and unprofessional. The restaurant itself could use a good cleaning and possibly a paint job. But at the very least, they could wipe off the tables. NEVER AGAIN! THEY SHOULD LOSE THEIR FRANCHISE!
We ate in the restaurant, and the fries were barely warm. The other food was at least warm. The floors and the counters were all sticky, and the bathrooms were one step above an outhouse. The whole place needs to be scrubbed from top to bottom.
I purchase food from Hannibal Mo KFC. Once to twice each week. Tonight my chicken was so dry like it had set for awhile, green beans were cold. I called manager, Nigel, who was very rude. Said it wasn't possible what I was saying about food. He told me I could return food for replacement. I am a senior citizen and I don't drive after dark. I admit I responded to his rude, unprofessional attitude when he dropped the "F" bomb which I didn't appreciate. I offered for him to come get the food, was told he didn't have gas to come. He tried to say I cursed first, that is not true. He indicated I was lying about food and just wanted a free meal. That was not my reason for calling. I thought he should know food was not up to standard tonight. Then, it got ugly because he took my complaint personal. He complained about the number of hours he works and offered me to do his job. He hung up on me. Enough said, I will not be a returning customer to KFC. Just thought someone needs to talk with him about his lack of customer service skills.