Breakfast Menu "KFC" Galt
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
KFC, 10350 Twin Cities Rd, Galt, CA 95632
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Waited 20 minutes for a 16 piece chicken tenders meal, got parked, had two cars get their food ahead of me with large orders after they got parked. Had multiple workers ask me if I ordered 12 or 16 pieces. After telling them twice we ordered 16 when we got home we only had 14 pieces. Can you teach your workers how to count before you let them on their own. Also somehow managed to burn the Mac and cheese
Asked for biscuit instead of cookie with chicken famous bowl. Supposedly no problem. Got order -- no biscuit. No corn in the famous bowl. 1/2 order of fries. Miniscule chicken tenders. No receipt either. I did get tartar sauce for some reason, though.
Most of the young staffs were not that customers oriented, they need help and trainings. Opens late and always have alibies with everything just to escape giving service. Poor service overall rating.
11:20am. The place is filthy. About half the tables are filthy and I'm the only customer in the restaurant restaurant. Employees are sitting around on their phones. Makes me wonder how filthy their homes are.
Yo I just came in for two biscuits and a small gravy. I got my biscuits cold and my gravy like this. Boy ain’t no way boy I knew I should’ve just gotten pop eyes. •_•
Last Tuesday I ordered an 8 piece bucked of chicken to share with a couple of employees. When I got to the office I opened the bucket and there were 7 pieces of chicken, not 8. Five of the pieces were legs and they were old, shriveled up on the bone an inedible. The manager told me that they do that when they are low on other pieces. I told him that it was unacceptable and would not be back and he just said 'fine'. He offered no solution. I then contacted the KFC customer service by email and no answer both times. I called and they are giving me a $20.00 to replace a $31.92 order. Steer clear.
Every time I come here staff is not friendly. Cut you off while ordering, was told there would be a 16 minute wait for biscuits but people behind us ordered the same and was not told that. For the price you pay, you definitely don’t see the quality! Galt is a small town and there’s not many options unfortunately for quick dinners, don’t come here often but each time I do it’s the same story with this establishment. Very disappointing!
Just ordered got home and it’s all messed up. An 8 piece that is put on the site for 21.99 is 30.00 which would be alright if I got what I ordered. I asked for extra crispy, I didn’t get that I asked for mashed potatoes I got cold slaw. The worst part was he repeated it all back to me. And of course you don’t find out till you get home! Good luck if you go there, I certainly will not go back!