Breakfast Menu "Jimmy John's" New Baltimore
Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Jimmy John's, 46526 Gratiot Ave, New Baltimore, MI 48051
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Took over 30 minutes for delivery. Ordered extra hot peppers. I counted 3. My chips were never delivered and the unwhich was just a pile in a wrapper, couldn't pick it up. (I get them all the time from a different Jimmy johns and don't have that issue) No pride in their work. I filed a complaint as well.
Never seen a slower Jimmy Jons. Been to this place twice, only person in the store and it took 20 min to make 3 sandwiches. It’s pathetic honestly.
I ordered my meal at 6:55 pm. At 7:45 my husband called to find out if the order was out for delivery or not yet, as it usually does not take that long. We were told that it was on its way and should arrive shortly. The tracker also noted “out for delivery”. At 8:20 my food was still not delivered so my husband called again to inquire. He spoke to the same woman that he spoke to the first time, and he was told the order had been voided. When he (sounding very confused) questioned why the order would have been voided when we were told it was already out for delivery the woman replied very rudely, “well since you’re carrying on I asked if you wanted it voided.” My husband was not carrying on. What horrendous customer service. I replied “mam you have no right to be rude to us when we are simply asking if the food is coming, it’s been over an hour and your slogan is freaky fast delivery. Is the food coming or not?” And she said “nope, it’s voided” and hung up on us. Unbelievable! Terrible delivery service. Horrible customer service. And just outright RUDE!!!!
I used to love jimmy johns but my gosh, every time I pick up a sub my bread is completely mooshy and saggy. More then half my sandwich today, I couldn’t eat
Why is this store always so slow to deliver food. It should not take over an hour to get a delivery.
Ive been waiting for one single sandwich to get delivered for over an hr now. Mind you I live 5 mins from this jimmy johns? Its been on the road for over 30mins now
Just went through the drive through just before 8pm on Halloween night. Me and my husband both order two number 9"s. And a bag of Chips and a pickle. As soon as we arrived home and opened the subs. Took 3 bites. And I seen literally the longest blonde hair in my sub. Money down the drain. And through the food in the trash.
Sept 3rd extremely Rude the freaking guy making the subs acting like a Total Tool grow up cry babe.