Breakfast Menu "Jack in the Box" Kahului
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Jack in the Box, 150 E Kamehameha Ave, Kahului, HI 96732
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User Reviews
Visited 2 days in a row through the drive thru window. The employees were friendly but both days we had to repeat our order as it seems like they couldn't hear us. Forgot to give us our drink as well.
The food is pretty good for fast food, it's Jack-in-the-box after all. The service is pretty bad. The cashier who took our order was sarcastic, impatient, and overall quite rude. Consequently, this restaurant, even though it's fast food, can improve on its customer service. The place is only open for take-out (dine-in not available) which would have been great to know beforehand. The place took awhile to get our food and had several items such as Tiny Tacos and Sweet Tea unavailable. Overall, it's nothing special, move along. If you choose to get take-out just know it's nothing bad or good, just okay.
My friend went through the drive through she was paying with my card when she asked for my card the girl proceeded to cuss her out saying she gave it back. She asked for a manager who would not listen to her she listened to her foul employee. She said she gave it back well we say she did not. I am here working and I can't get a replacement card I am 5k miles away from home thanks jack in the box i will never come back to this location. The manager and employee were horrible. I have a police report too and how convenient the camera is not working when the cop wanted to see it.
Pretty good service from the drive thru window. They forgot my drink so I had to go inside. Otherwise, this location was clean inside and food tasted good.
Service at this Jack in the Box is typically fast and the restaurant itself is kept relatively well. I order the chicken strips when I come but will occasionally get one of their munchie meals if I am feeling hungrier than normal. The quality of the food is somewhat inconsistent, but is still better than many of their competitors when not made perfectly. The munchie meals give you such a good value as long as you can eat the whole box, though the sauce on their tacos is pretty terrible in my opinion. Definitely get the tacos with no sauce or at least the sauce on the side. All in all, this Jack in the Box is a good place to grab some food, but the inconsistency of the food quality bumps it down to a 4 star for me. Now if they brought back their mozzarella cheese sticks and marinara sauce, we'd be singing a different tune. Those were the absolute most delicious things Jack in the Box ever had on their menu.
The only item we eat are the Tacos 2 for $1.29! They are addictive especially with the hot taco sauce, ketchup and perhaps a bit of Tabasco! Otherwise, this location attracts some interesting folk, so it turns into an inexpensive meal with entertainment!
Staff ignoring walk-in customers. Not even making eye contact. Terrible customer service, will never visit this restaurant again. Since Jack replied, I will add that in the nearly 20 minutes I waited to pick up my food ordered on the Jack app and never received, several parties of walk-in customers left, unacknowledged by staff. Lots of places are understaffed but there's no reason for this awful service. I posted a trouble report on the Jack app because I didn't get the food I paid for, and received a note that someone would contact me, but haven't heard back. If you want JIB, go to Kihei. Never had an issue at that store and the staff are usually friendly.
I didn't know it was possible to make a burger so gross, I stand corrected. Sorry but this is way too below my standards to ever consider it again. Food was gross, took 1 bite of the 2 burgers I ordered and threw it out.