Breakfast Menu "Jack in the Box" Azle
Burgers, chicken, tacos & breakfast items fill out the menu at this fast-food chain.
Jack in the Box, 509 Central Dr, Azle, TX 76020
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User Reviews
The absolute worst service I have ever received from a fast food place. As I was ordering in the drive through the person on the other side was rushing me through, when I went to pay he then snatched my card out of my hand. I was willing to let that go on account of a bad day but when I got home I realized they forgot some of my food. I called to speak to the manager and the call was very muffled as though someone was standing outside in the rain which it just happened to be raining at the time. I couldn’t hear the person who answered and had to ask multiple times if this was the right number and then they got an attitude and very rudely said YES IT IS and then hung up on me. DO NOT WASTE YOUR MONEY AT THIS ESTABLISHMENT.
I usually end up going there around 11:00 p.m. on Tuesday nights for every other Tuesday night depending on payday. The food's really good had never had problems about that. The number one thing is that late at night Whataburger and McDonald's will be full in the drive-thru and you see you can get through Jack in the box pretty quick so I'm all about that. How can you pass up bacon cheeseburgers? They have nuggets and chicken tenders. Hamburgers always a pretty good size.
Let me state this firstly: I don't expect 5 star food. What I do expect is FAST food that is DECENT. Let me explain. Our Order: The $10 combo & Kids Meal Wait: We waited about 15-20 minutes for our food. Meanwhile the young lady in the photo checked her phone 13 times. Not just checked, she would text, watch and more. At some points just drinking her drink and texting on her phone. Phone Usage: I'm not one who hates phones. But there is a time and a place. Working at the window is not the time or place. The employee had been on her phone 13 times while I was at the window, typing, watching and whatever else. Not only is this unprofessional it is irritating when we are waiting 15+ minutes just for the food. On top of that the germs on a phone. I've worked in some nasty jobs so germs don't get to me BUT phones are dirtier THAN TOILETS stated scientist. The fact she would use her phone then make my drink then use her phone go grab something else. The amount of cross contamination is gross and could be harmful to someone with a specific allergy. This was the worst part of the phone being touched every couple seconds. It is gross to think of. Food: As i stated before, I do not expect 5 star food but I do expect decent food. Upon receiving our order we had cold fries, cold onions rings, a burnt chicken sandwich and all of our food was DOUSED in hot sauce. Some of it was so bad ( and I'm not one for spicy food) I just threw it away due to the overwhelming spice. I didn't read that the burger or tacos had hot sauce but they sure did when we got them. Overall very upset and grossed out at both the employees and the food.
I made a mobile order and mistakenly forgot to schedule it for a later pickup. It's 1:45, and I don't need it until 4:45. The order was for 20 tacos. I called within 4 minutes of the order going through and the manager refused to let me schedule it for later. I told her that wasn't very accommodating, and that they could just keep it because I don't want tacos that are going to be 3 hours old. She told me to have the day I deserve.
Drive thru was was and convenient. Service was great. Order was complete, hot and fresh. Breakfast sandwich was much better than their competition across the street. Definitely going back.
Ordered 2 pattie melts. Both the burger was like cardboard. Very dry with no flavor. The way the cheese was melted into the burger and ketchup absorbed into the bun it was apparent the pattie melts had been kept in a hotbox or microwaved a few times. Won't be going there again for awhile.
While they may be pretty slow in getting things out quickly, I think they tried real hard and was pretty apologetic. They had 3 employees for tonight. I gave them a "hands up" for their efforts! Seemed to lift their spirits.
I go here about 2-4 times a week for early breakfast. The hashbrowns are almost always stuck to the wrapper and VERY oily, and a lot of the time burn/hard. The ultimate sausage sandwich is great ( the main reason for the repeat visits and the iced coffee is USUALLY on point. Drive through is most often very slow, so give yourself at least 15 minutes for this stop. All and all its worth it MOST of the time