Breakfast Menu "IHOP" Vestal
Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare.
IHOP, 3720 Vestal Pkwy E, Vestal, NY 13850
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User Reviews
Emily S, our server at IHOP, truly enhanced our dining experience with her remarkable attention to detail. Her attentive service made us feel special and well-cared-for. We were particularly touched by her thoughtfulness in providing extra cream for our chocolate shake without us asking. This seemingly small gesture significantly elevated our enjoyment of the dessert. Emily’s professionalism, coupled with her warm and friendly demeanor, truly sets her apart. We can’t wait to return to IHOP, and we hope to be served by Emily again.
Food was average, if not sub-par, but how do you mess up pancakes. Service is terrible, our server Amy Jo may speak in a pleasant tone but her absence is quite amazing. She managed to disappear for quite some time and arrived with our food after a table that came after us had their foods for ~5 mins. Not to mention after their food came and we waited a while already, she decided then to inform us that they were out of bacon. When the food did come, there were 4 people so I understand if she had to make multiple trips but why did I have to 3 minutes for our pancakes to come separate from the other items in our combo, as well as the ranch dressing for the salad. I saw her give a table their water before our pancakes, they ordered long before their water came by the way. The issue may have been from the kitchen being slow, but even if that were the issue, it wouldn’t have been hard to be accommodating and inform us or at least make us feel welcome. Never coming again, save yourself the money and the trouble and the irritation and just go to Dennys.
Alright well I ordered 2 kids Mac & cheese & a fallen ,some other things to go as well. The kids mac & cheese was soo small as 2 quarters put side by side. I was a lil confused I was like whatever but then we get to the waffle when I got home all the way to endicott. I like to break it down for the kids & soo I did & I ended up finding something in the waffle. This is what I found , some type of paper or plastic & when we called she said to take it back & she’ll take care of it. When we got there she was super nice & said she’ll have them go through the batter & told us that the mac & cheese was soo small cause they change their portions. She gave us extra mac & a new waffle. Great manager (I don’t remember her name) but experience wasn’t great , the home fries was soo little & hard we didn’t enjoy those either. If I didn’t break down that waffle I would have ate it cause it’s unnoticeable until ripped open.
Waited 25 minutes for drinks . Then waited another 20 minutes for food. Other tables that arrived after us received food before us. Waitress had a bad attitude and it showed in the level of service we received. Manger was helpful in securing our drinks. This was a favorite breakfast treat for out granddaughter up until now
Update July 22, Why is Morgan not a VP here yet? She's always personable to all the customers! Leon who waited on me tonight, he was so fast and takes care of business effortlessly. It's really great to see people who enjoy their job 😊 Again I recommend this location to everyone 👍 ________________________ One of the few places open late, and serves the best omelets for sure. Service personnel ( Morgan ) was the best waitress, with the most pleasant customer service and great attitude , 👍 thanks ! this restaurant could be a regular visit.
Restaurant was empty outside of one table and it took several minutes to be seated. The booth had crumbs on the seats, one of the female stalls was full of feces, urine and toilet paper, the food was mediocre at best. The manager did what she could and comped my meal as I didn't get my food until my family was done eating theirs.
We love IHOP! They have a lot of food options. We're vegetarian and they are very accommodating about switching out out the meat that comes with the food for something else. Their food is very good and the people are very nice. They also have lunch and dinner foods along with breakfast options. And they have 4 different kinds of syrup.
After being seated, waited an hour for no food, had to watch other tables that were seated 20 minutes after our group get their food before us, no even offer of a drink refill. Waitress barely acknowledged that we were in her section.