Breakfast Menu "Fazoli's" Muskegon
Fast-food chain doling out baked pastas, subs, pizza & other casual Italian fare plus custom combos.
Fazoli's, 1780 E Sherman Blvd, Muskegon, MI 49444
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User Reviews
Stephanie was great. She was helpful and brought my food to my table. The place was clean with an upbeat vibe. The food was yummy and hot. The bread sticks are the BEST!!! Plus they are all you want while on the restaurant. And best of all I got a lot of food but did not spend a ton.
Everything we ordered tasted great! The pizza was very good, which kind of surprised me, since it came out so quickly! The mozzarella bites and toasted ravioli were great little bites! When we were there, they kind of seemed short staffed and they were out of a lot of stuff, like silverware and lids for the cups.
Great Place, Great Food, Friendly Staff, Wide Variety, Reasonably priced!!
Worst experience we've had in a long time. We waited 30 minutes for them to bring out one item of our order and the meatballs were cold. We waited another 30 minutes for burnt pizza and dry spaghetti. I spent $50 and my kids did not get to eat the food was so disgusting. The lady who brought us our food said she had to jump in the kitchen because they had no idea what they were doing. The employees were on there phones and standing around.
Never really tried itialian fast food before. Ordered and was extremely disappointed. There's a lot wrong so I'll try to get it all here. First, there was all sorts of plastic in the food (see photo). Second, they got the two dishes I ordered completely wrong. Third, the bread sticks were all totally smashed and soggy. Do not recommend and I will stick with sit down places and less plastics.
I haven't been to a fazoli's in years until a few months ago. I have been a couple times recently and have had great experiences. One employee that I have had multiple interactions with is Trent. Trent is outstanding every time.
Worst service ever this morning. Stood at the register for 4-5 minutes waiting for someone to take my order while watching the only visible employee playing on his phone ignoring me. When he finally noticed me and took my order, he tried to charge me over $10 for my meal which was a $6.99 special plus $1.00 to add meatballs. I asked to speak to the manager and he chuckled and went and got him. Manager was apologetic but was also clueless. I walked out without ordering. Come on Fazoli's, start paying and training your people better so you can get quality employees.
Watch this place when you're in the area. There is never a line at the drive thru or cars in the parking lot for a reason. Absolute garbage. I only ordered 12 bread sticks and they were the worst I've ever had. Excusable if they had handed them out right away, however after a few minutes of waiting I received them and promptly drive home (about a seven minute drive). All were rock hard at each end and barely room temperature. When I called to express my displeasure the manager hung up on me. Wish I could have given negative stars. I will never be returning and if you value your time, money, and senses you would do well to avoid this location.