Breakfast Menu "Dunkin'" Wolcott
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Dunkin', 1677 Meriden Rd, Wolcott, CT 06716
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User Reviews
Clean dining area, clean bathrooms, staff very sweet. Drive through seems to move quickly.. outside parking lot needs TLC lots of trash... I've been told unfortunately that's Connecticut... Didn't really care for double chocolate donut was beautiful just very dry... XL girl scout thin mint could have had more coffee flavor...tasted like mint hot chocolate...Kevin Ditto on the thin mint I had it last time... Graceful Squirrel ... MED Coconut scout should have been stirred up most of flavor on the bottom.. so I wasn't to crazy about it... Gracefully Squirrel... XL his usual blueberry x blueberry 5 sugars... his absolute favorite...Carmine ...
I have never given a review before but I definitely felt after the same service each time I go to this DD, im leaving one now. Very slow service and never anyone there as far as customers go I’m surprised. Coffee is never made the same it’s just poor service all around.
I have never left a bad review but I felt I had to because this Dunkin’ is not run properly. They barely filled my drink up after a long wait and we’re out of the flavors I ordered. They also charge $1 for a cup of ice water. The coffee itself tested burnt and gross.
This is my go to coffee place. The workers are friendly and my order is made quickly and accurately.
I’m changing my review due to the wonderful customer service I’ve experienced here. The manager is super nice and accommodating, and clearly cares about her customers. Will absolutely use this Dunkin’ Donuts as my new Dunkin!
Last Friday I stopped by for a grilled cheese and a muffin. After I had left and got back to work I had noticed the grilled cheese wasn't warmed up enough and the cheese wasn't melted. I didn't have enough time to run back to get it warmed up, so I saved it for dinner and warmed it up when I got home. Everything worked out and the sandwich was perfect :) I did want to mention though that the 2 ladies helping with my order were very nice. I work in customer service myself and good customer service these days is hard to come by. I was having a bad day and taking a break from my day to grab some lunch ended up brightening my day, even with there being an issue with part of my order. It makes a big difference when you stop by a restaurant and the staff makes you feel welcomed and are happy to help you. Most restaurants I have visited lately make you feel the complete opposite, so many people lack even basic customer service skills these days.. Good customer service is so rare that when I do experience it I appreciate it. Please continue to give the service you do and teach the ones after you to do the same. A simple smile can brighten someone elses day.
I went through the drive thru 2 days ago. I ordered a Large Pumpkin Spice Iced Latte. It came with no whip, no toppings, no swirl, etc. This was a $5 coffee. When I asked why it was missing all the toppings, I was told "I could add it, but I will have to charge you." What?! I already paid for the drink. I ordered exactly what was on the menu, I was charged for the beverage, and now I'm being told I will be charged extra for what should have come with the drink? I order all the iced lattes all the time. I have never been told I will be charged extra when I already paid for it. I will not be back to this location.
The best Dunkin in Wolcott. Love Armando. Friendly and fast customer service. The whole morning staff is excellent. Go out of their way to make the order right. Keep up the good work. We have found a new Dunkin home.