Breakfast Menu "Dunkin'" West Nyack
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Dunkin', 1000 Palisades Center Dr, West Nyack, NY 10994
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User Reviews
went to dunkin at 1:14 pm on 5/16/2023 and the girls there were just staring at their phone not doing any of the many orders that had been put. they decided to throw my food onto the tray, without even packaging it how they were trained to do.
They don’t want to make a coolatta because they were too close to closing time
Great services Staff are very nice
Gone a few times. Though the people are nice enough, the quality of coffee is pretty bad :/ out of 5 times, only once did they make my coffee well. Near closing, (90 mins before) it seems they just stop caring.
Very bad service and staff
Monday (2.19.18) afternoon I visited the palisades dunkin. In which I rarely visit. Amazing experience here. At most Dunkins they usually have me wait 10-15 min for my coffee and by the time I get my coffee they somehow mess it up. The cashiers were so polite. The staff looked alive and as if they wanted to be there. At most places the employees would have an attitude look like they havent slept in weeks. It got a bit hectic for a short period of time, but they handled it very well. I appreciate you guys for the amazing service that you guys provided. I would’ve love to speak to your manager at the time. I prefer this Dunkin over the one in Nanuet anytime.
Used to come here in the mornings when I worked in the mall. Never got my order wrong although sometimes they were a bit slow. There were a few times I'd have to stand on the side with one or two other customers for a handful of minutes waiting on an order.
Ordered at the cashier tonight. She never once looked me in the eye, kept looking down, had me repeat my order numerous times... come to find out that she was on her phone. I waited 10 minutes for a coffee and a donut. Then I was told they didn't have medium cups, so they were giving me a small.. even though I paid for a medium. As I was still waiting for my coffee and donut, I noticed all four employees were on their phones. Still waiting for my donut.... how hard is it to turn around and grab me a donut? Finally, the employee is passing me my coffee cup and is distracted by something, most likely his phone, and SPILLS my coffee all over my white brand new vans. Was I offered a new cup?! No. Horrendous service. No wonder why I was the only person ordering.