Breakfast Menu "Dunkin'" Orono
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Dunkin', 4 Stillwater Ave, Orono, ME 04473
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User Reviews
Went inside this morning. Only two people there working. Busy with drive-thru orders so it was slow counter order, but the girl did the best she could. But after waiting, my wrap was cold. Got my money back. Went to other DD up the road in O.T., they had 5 or 6 people working! Aren't both of them owned by same person? Why the difference in staffing?
Staff needs to know how to prepare drinks that are new to the menu! The exclusive drinks to members need to be shown to staff so they can make any of them ordered.
Most of the time this Dunkin is good. But 3 times in the last 2 months my sandwich or other hot item has been cold. I have ordered mini stuffed bagels, twice, and both times the centers were ice cold. Today it was a bacon, egg and cheese in a croissant and the egg was completely cold. I ended up throwing it away and picking something up at McDonalds instead. So disappointing.
Second time I stopped here in 8 days, both time were horrible! First time, cups leaked so bad 1/4 of my coffee was gone within 2 minutes. This time the lost my order, used the app. Give this store a couple weeks before stopping line has been long.
Always great. The know my voice, so when I order at the drive thru..they just tell me to pull up. Always with a smile and a good morning which is just what I need at 0415 in the am.
Nice and clean place and fast service. They are very friendly and seem to enjoy their jobs.
Couldn't get hot coffee because they ran out of lids..... coffee is your one thing guys. The staff were shell shocked over basic orders and had miserable customer service. The "Snackin Bacon" We ordered was just floppy sandwich Bacon in a bag and not crispy or maple pepper glazed. The sausage egg and cheese on an English muffin was hastily thrown in the bag and not assembled when we took it out... somehow they burnt the muffins and left the outside raw.... Owner, if you aren't going to properly run your restaurant just close it down, I'll be going to the new DD up the road from now on. Won't make this mistake again. TLDR; stay far away!
Service when you go inside is much better than drive thru. But its a typical DD. My favorite is being told to have a nice day when I'm having my coffee shoved at me and the crew member isnt even look at me while doing it.