Breakfast Menu "Dunkin'" North Andover

What a disappointing experience. I ordered a hot chocolate on the app and when I went to pick it up, they didn’t have any. Which isn’t the problem, the problem is when I asked if the employee if he could show me how to refund it on the app, he didn’t know how to. Nor did me know how to cancel it on his end. If they didn’t have it, why didn’t the app say so??? Not only that but when I finally talk to a customer service rep for my refund, she said it’s going to take 10-14 days🙃👎🏾👎🏾 Starbucks would never

There are two people that worked at this Dunkins yesterday that were on a ROLL. One of them was clayton I believe, and the other was a very pretty female, blonde highlights I think but I can’t quite remember her name. They were both extremely amazing and you can tell their attitudes were very genuine. they were both conversating with almost every customer that came by saying things like. “Hey how’s everybody doing?” Or “thank you so much for being patient we appreciate you guys” you guys are on a ROLL. This is how customers should feel when walking into a fast food place. Me and my lover were in a rush to leave but really wanted to stay and eat. Really a happy about this friendly environment, I’m from Lawrence but I’m definitely coming to visit them more often.

The staff here are super friendly nice and curtious. Lindsey and Abby are the best u know what all the staff are the best. It's the best dunks ive ever been to they know their regular customers sometimes they have my coffee ready be4 i even get in the door. I can not express how great full im for all the hard work all these workers do in this store they all go above and beyond. Ever Since Abby took over the store it has run amazing. #dunkindonuts I hope they recognize her deication and hard work to make that dunks what it is today. Thank you to all the great employees at this location on main st in north Andover

Sept 23 First I want to mention I have lived a stone's through from this Dunkin since it opened in the late 80's. Seen it's up' s and downs and even stopped going there when Mellisa was manager. Went back when she was finally fired. Then started running into workers that were terrible. But today I saw the best crew they have. smiles on everyone's face with greetings prompt service. My coffee made exactly the way I like it. Big big kudos to this crew!!!. So glad to see Lindsey back she is fantastic. Desiree is doing a great job and so is the young lady there that made my coffee. So sorry I don't know her name. And Angelo wasn't there but another good worker.

It's amazing when go into these places that they would be well Stocked of those pastries that are Always the 1 at to go.. while having those other's still sitting there to be tossed out.. Tell me why to they Skim with the Frosting, considering what they charge for 1.. if I worked there I would give those pastries the drowning they deserve considering you're paying for it. Only to have them come back for more and enjoy more.. but instead it's Worth 2 🌟 🌟 out of 5..

The manger Millisa Is unprofessional. She is horribly rude to her employees and customers. I was ordering a cup of coffee and instead of paying attention to the customers, the manger was busy yelling at the employees and was very disturbing. Mellisa needs to be fired and the old manger needs to come back. This isn’t the same Dunkin’ Donuts I went to in the past. Please change this. Or else you won’t have any customers in the long run!!.

The manager at this Dunkin’ Donuts (mellissa) is extremely rude and unprofessional. Also, i have never seen a manager that comes to work wearing extremely short shorts with their hair down around food. If I could give 0 stars I happily would. Disgusting.

terrible service i got my wake up wrap and there was a bite taken out of it distgusting do not come here it is horrible