Breakfast Menu "Dunkin'" Medway

12/7. This location used to be great, but as of recently the staff have changed, simple coffee orders turn complex, they run out of croissants/tea bags/donuts. Pic attached is supposed to be a large hot regular, but clearly didn’t put cream or sugar in it along with other coffees. Complaint sent to HQ

I always order my coffee ahead of time, so it’s ready when I am there, but they keep all the mobile orders behind the counter. What’s the point?

25 minutes later for 3 sandwiches and here's the parking lot

I have been to a lot of Dunkin’ Donuts establishments and this one is like no other. When you walk inside the terrible carpet smell hits you and your food tastes like it is days old. Especially mid-week. Very Poor run establishment. Ordered 2 Wake up wraps for my grandson and got a bagel with crème cheese instead. Completely unacceptable.

I visited to buy ground coffee. The service was excellent. I appreciated the register person informing me of a discount if I bought more than one bag of coffee. The value of my purchase increased as a result of her comment.

I used to go to this location years ago then moved out of town and recently came back thinking it would be the same. The quality is much much worse now. I ordered a hot coffee that was served to me lukewarm even with a stopper in the lid. Also I ordered a sandwich extra toasted and the bagel was still cold it looked like it hadn’t even been in the toaster for more than 10 seconds. This was just what was wrong with today’s order but I’ve been ordering there for about 4 weeks and never been satisfied. Really unfortunate since the location was convenient now I’ll have to go across town.

It’s a Dunkin’ Donuts. My daughter calls it Muckin Donuts. We get donuts here on Friday mornings. The staff are nice. What do you want?

Okay, so I don’t know why anyone on here is giving such a bad review. Probably just upset because a teenager new on the job accidentally messed up their coffee order while they were already running 10 minutes late to their job... but ANYWAYS. I wanted to come on here to express my appreciation for this location. I come here almost every morning on my way to work, if not the Holliston location. The staff here is always very friendly and they give prompt service. It’s always a good start to my day. However - It does take a little while sometimes, granted the line often stretches around the parking lot and into the street, often times. But, it’s just a prime location on the way to the highway and onto other main roads. This location always provides great tasting coffee and it’s CONSISTENT. Some other Dunkin’s I’ve gone to has the same drinks tasting different each time. On top of this, they have only ever messed up my order twice out of all the times I’ve been there. (One they accidentally gave me the wrong cup and another was a simple miscommunication). In both of these situations, I either called the store or told the directly and they handled it promptly. Great service. Great staff. VERY grateful for these people waking up so early to make my coffee!!