Breakfast Menu "Dunkin'" Holliston

This is probably my 3rd or 4th most frequently visited DD. Staff is very nice, it's just they're constantly running out of things. They clearly don't stock enough or order stock correctly. It's a gamble when you order something. The staff gets 5 stars!! Whomever is responsible for stocking the place, zero stars.

At 7:58pm they will not serve you latte or any espresso! Don’t bother stopping by, employees where not helpful, originally they time they are out but later on talking to them it ended up they cleaned machine and wouldn’t make anything with espresso. What is the point to stay open, they should close and go home. Drive elsewhere….

Staff is not trained and does not know the menu option (i. e. Milk and flavors optional. The new staff does not have appropriate supervision. When ordered items are unavailable, no refund was given and substitutions seemed arbitrary.

It's dunks always great, still the best most consistent. Literally the world best coffee!

Sadly, this Dunkin Donuts has gone downhill in the last few years. It was serviceable before, but the quality of the service has cratered in the last two years. Bad attitudes, slow service. Honey Dew down on 109 or Coffee Haven are a much better choice these days.

One time going to this Dunkin was all i needed to know to have this place closed. I looked at reviews from almost a year ago and there's still the same issues ordering. Coffee coming in cold, the girl at the drive-thru with attitude, a lack of effort to even try and understand what is being said through the order. This place is garbage, and no one deserves a job there. An excuse for service so unexplainably horrid, it's a joke.

I asked for a hot cappuccino at this place and it came colder than the milk I grab from my fridge. I tell the lady at the window to make it hot. She comes out with the same cup, heated up with coffee dripping all over. But instead of just being silent, with the rudest voice ever as she hands it back saying, "I hope you don't burn your mouth drinking that." Bad service. Don't come here.

Just had an unfortunate *allergy* experience at this Dunkin, I have an allergy and am always very specific about my order. Today they were very busy and must have misunderstood my order which resulted in my drink having a milk product in it. Luckily caught it one sip in and had benadryl on hand. Tried to return in the store to address the mistake and ensure I received an allergen-free coffee but they're drive through only now. Called to inform them of the incident to raise their attention to the importance of allergen safety but wasn't able to talk to a manager to document the incident. The employee I spoke with was respectful and I'm sure they're under a lot of pressure to crank drinks out quickly, but I don't feel safe returning to this particular location!