Breakfast Menu "Dunkin'" Glastonbury

Chaotic and stressful for the employees and patrons. Seriously, it was as if they were over and understaffed at the same time - I've never seen anything like it. The order they gave me was not even close. I feel bad for the high school kids working there. Whoever runs this franchise - hire a few more people, train them better, and pay them well enough that they stick around long enough to learn.

Coffee is consistently lacking flavor due to its subpar ingredients. It's disheartening that this has occurred on two separate occasions within a single week. Clearly, the focus is on maximizing profits rather than delivering a quality product.

Everyone here was clueless and useless. They never even heard of a macchiato and are unable to issue refunds. I was literally robbed! Mouthy and extremely rude and unwilling to be helpful in any way!

My wife often goes here for her before work coffee. I think they're the quickest Dunkin I've ever seen. Good parking and location. The staff is always friendly and courteous.

Had to wait a long time for service and then there were no donuts available for purchase several hours before closing. No explanation was given, we were just told that there were no donuts. Not sure what was going on. Do they just stop making them several hours before closing on Sundays? Is there a supply chain issue? Who knows. I guess you should probably call before you go. Either that or pick a different location. Unfortunate.

The food was fine but took longer to get for as uncrowded as this place was. Don't expect quick service like you see at the drive through places. They follow the more relaxed approach. Place was clean and staff was polite and friendly. Coffee super HOT 🔥 Masks required inside for employees and patrons

Every single time I order my coffee here it’s made incorrectly. I could order my coffee the same way from six different people and it’ll be six different coffees. The employees at this location genuinely could care less about whether they make it right. But then if you ask them to remake it they give you dirty looks. I’ve come in when it’s completely dead inside, no customers and no line and they still don’t make it right. I’ve put my orders in online and on the sticker where all the ingredients are it’ll be correct but they don’t even bother to read it. It’s at the point where even though this Dunkin’ is just a couple minutes away from me I’d rather drive out further to a different one just because they have better service, and if not that spend more money at Starbucks because they actually care to make it correctly. I get that a lot of these workers are young but coming from someone who spent years in customer service and fast food it literally is not hard whatsoever to make a coffee. ESPECIALLY when it has the directions for what goes in it right on the cup. The only people working here that make it right every time is the young man with long hair and an older woman who works in the morning.

I always get fast excellent service!