Breakfast Menu "Dunkin'" Feeding Hills

While I was ordering, the young lady sounded very miserable and unpleasant while taking my order. I came home and my bagel wasn't even toasted and Cream cheese just plopped on (not as I ordered it). Very disappointed.

Please do not go to this location, the manager Kat with pink hair is so disrespectful as well as the young girls that work there. I have been going there for over 2 years every morning Monday thru Friday before I go to work and get the same exact thing every morning. They got my order wrong, not the first time and argue with you every time. Instead of correcting the error they made, they argue with you and keep arguing with you instead correcting the error they made. I asked for a refund and they tried to give me a dollar and some change from there tip jar for something that cost over $5. Who does this ?? Own up to your mistakes and treat your customers with respect. The manager does not respect customers and allows her staff to treat customers disrespectful and with attitude. Will be going elsewhere for my coffee and food. I would give them no stars if I could

Does the owner not read these? Manager and staff are extremely rude and do not get orders correct. I was waiting for my second drink I ordered, they said "sorry, you didn't order that" I said yes I did, they said "well you didn't pay for it" so I said "ok, I did order it, so I'd like to pay for it and get my drink" the "manager" came over and said "sorry we don't take drinks at the window, you'll have to drive around". And it wasn’t just what they said but how they said everything as well. There was 1 car behind me. At least let me pull up while you make it, and let me pay for it. Not only that but they take your order and just say to pull up, they don't repeat anything back or even tell you the price until you drive up. Very unprofessional.

Their hours are 5am-9pm, but when I arrived a little after 5, the lobby was still closed. The only place where their hours of operation are posted is the drive-thru window. So, after 30+ minutes of waiting for them to open the lobby, I went to the window to ask if their hours of operation had changed cause I was genuinely confused. They open the lobby and immediately start berating me and yelling at me (calling me a creep, when I was just waiting for them to open, which they SHOULD'VE BEEN ALREADY), when all I asked was a question. If they had opened the lobby on time, not 30 minutes late, none of this would've happened! Then they make my order, and it's missing part of it! They were completely unprofessional and down right rude.

Every time we visit this location, we are met with a serious attitude especially from the Hispanic girl with pink hair. Today asked a question about a deal on the DD app and she told me to learn to read and follow directions on app. Extremely rude every single time we visit this location. If it’s thus locations goal to drive customers away, you are succeeding. Two other major problems, the level of insufficiency and order errors. Be prepared to get wrong items and wait an exorbitant amount of time to get your wrong order. Worth the drive to go to the Main Street location, never have an issue over there.

Wish I didnt have to give 1 star to write this review. The Chinese girl at the window and large Hispanic girl were extremely rude . Didn’t make my order correctly and when I asked them to remake it they refused when every other dunkin will do so. Don’t waste your money at this Dunkin.

Tried to order on the app but it was down. Ordered and went to window got our food. Went to eat and drink it. The bagels weren't toasted and the coffee wasn't sweetend the right way. Had to bring it home and fix everything ourselves before we could go out.

Waited patiently for 3 minutes to order an iced coffee, only one person in front of me at the drive thru. Placed my order and sat behind the customer in front of me for an additional 5 minutes because she was chatting it up with her friend who was working the drive thru. Literally could see my iced coffee sitting on the counter as I was ignored by the employee and her friend as they tried setting up a time for them to get together. I eventually honked my horn to get their attention, and the female employee waived her long ghetto nails at me (as if to dismiss me) and shouted “Stop being so impatient “ to me and then tried carrying on her conversation with her friend as I waited and others behind me now were getting impatient. I put my car in reverse and the ghetto girl with bright red dreads and long nasty nails yells at me “You can’t do that!!” Well I did. As I drove away the employee continued to yell at me 😳 Where is the customer service??????😳🤬