Breakfast Menu "Dunkin'" Fairport

On the morning of 9/16/23, I visited this location to order 3 boxes of coffee....I was running late and didn't call ahead. The staff couldn't have been more helpful, not only filling my order, but helping me carry out to my car. I can't thank everyone enough for your fantastic service. It was so appreciated!

Is any Dunkin good anymore second bad experience food wise in a row from a different location I got several things but my croissant is burnt they just had someone complain and had to remake a sandwich from being burnt. My bad for not opening it up and checking didn't think I had to. Then my bacon is just warm not even crispy at all just flimsy and warm. I think I'm done with Dunkin all together at this point. This review really don't mean anything as nothing ever comes of them but same cookie cutter response. But this is to let fellow paying customers know to check their food because what you pay for isn't what you get and clearly people serving it don't care but I bet they wouldn't eat it. I added photo to photos of my burt croissant

Seems they cater more to drive thru than people standing in line. They Literally walk by you as if your not there. Not asking for superior service but an acknowledgement and service would be nice. And since when does asking for coffee require state hot or cold... coffee comes one way "Hot". If I wanted cold would say ice coffee .....

This dunkin donuts is convenient for me i order my coffee from their app and its always ready to go for me when i get there. The customer service is good as well :)

Staff was very efficient even though their drive through was slammed; my in-person order was handled quickly and they were friendly.

Love DD hot chocolate, but rarely get it because 3 out of 5 times I'm driving away with someone's coffee. Every time I call to tell them, they ask for me to come back (I'm at work now) or give my name which is what I do. No "sorry for the inconvenience" or "sorry you're going to taste coffee in your mouth for the whole day". And lordy if you don't call them right away or you explain whet happened the next morning because then you get the silent treatment and stink eye from the manager while she's sizing you up and begrudgingly gives me what I should have had yesterday...I never leave there feeling ok.

I love Dunkin donuts. I Go between them and Starbucks. I Also take my daughter and the child I watch there once a week. Where they are able to get either food or a refresher drink. My daughter likes a plane vehicle or or Glazed donut. The other child likes the the bagel bites it's and breakfast wraps. They both like the dragon fruit Refresher. Right Now I love the peanut butter cup machiato. I wish it was all Season long.

Literally the worst coffee I've ever tasted this morning. So sour and undrinkable, I had to stop at Scottsville Rd Dunkin before getting to work just to get a replacement. There's was perfect. Idk if it's bad brewing or old beans, or if it's not brewed fresh in the morning, but something about the iced coffee between this location and East Rochester, it's always very sour or bitter tasting regardless of original or sunrise batch. The only reason I gave 2 stars is because my food tasted good and the service is always very friendly.