Breakfast Menu "Cool J's Premium Water Ice" Bear

Cool J's Premium Water Ice, 1857 Pulaski Hwy, Bear, DE 19701

(302) 595-4252

Opening Hours

Thursday: 3–8 PM

Friday: 3–8 PM

Saturday: 1–8 PM

Sunday: 1–6:30 PM

Monday: Closed

Tuesday: 3–8 PM

Wednesday: 3–8 PM

Photos

Services

From the business

Identifies as Black-owned

Service options

Curbside pickup, Delivery, Takeout, Dine-in

Highlights

Great dessert

Accessibility

Wheelchair accessible entrance, Wheelchair accessible parking lot

Offerings

Coffee

Dining options

Seating

Amenities

Restroom, Wi-Fi, Wi-Fi

Crowd

Family-friendly, LGBTQ+ friendly, Transgender safespace

Planning

Quick visit

Payments

Credit cards, Debit cards, NFC mobile payments

User Reviews

This place was a beautiful surprise we rented it out for a private event and it was cozy and so much fun. Their adult ice drinks were delicious and their water ice is very flavorful. We also did kaoroke which was hilarious. Fun times.

Nice venue. They offer an array of appetizers and small plates of food. A nice drink list "After Dark" on Saturday nights featuring talented comedians. Definitely worth checking out new and seasoned talent there...expect to laugh until your eyes water. The music and atmosphere is a really nice way to wind down with friends from the week and have a good time.

By far some of the best water ice I have had in a very long time. It's my favorite dessert, and Cool J's is totally worth my trip there. I'll definitely be going back.

Tasty water ice and j’lati. 😋😋 Excellent customer service. Clean. Will be back.

This place was so amazing! The hours that are posted were incorrect. They close at 8 and we got there at 8:03 and he was nice enough to still serve us even though he was trying to close! He is extremely nice and the water ice was soooooo good! I will definitely be back.

Lady at the counter had a surprisingly funky disposition- she gave quite a rude attitude and was unwelcoming. I was the only customer in the shop but she seemed irritated having to serve me, couldn't answer my question about menu options- she just rolled her eyes and pointed to a sign- maintaining that funky attitude the entire transaction. I even tried to make polite convo with a few compliments while waiting for my order and she just grunted. Not sure what she was going thru to be so nasty but I don't need to ever return to find out. Another local business lacking hospitality... Updated To Respond: Your response is loaded with as much hostility as your in- person service. If you think a personal loss justifies giving customers a bad attitude then you are the problem and you should raise the service standards for your business. You have the nerve to be rude to a customer and then be upset that I leave a review about that experience. If you are concerned about negative reviews then don't give negative attitude and poor service. So indeed I left a review, what else would you suggest in this instance? Should I have stood there and exchanged ignorance with her and returned the nasty attitude she was giving me?? If mourning a loss causes one to be mean, rude and mistreat patrons- perhaps the best decision would be to stay home and deal with your emotions. And what does mourning have to do with being rude? I said she was nasty not sad. Thats a ridiculous explanation. But whatever the case, you can't expect customers to be understanding of your anger or bad attitude. When you open your doors for business you should be ready to receive customers and be pleasant. Just like you're having a bad day- you have no idea what a person walking thru those doors is dealing with either. Imagine the disappointment of going to an ice cream shop for a lil "pick me up" and being treated rudely. Would you be OK if customers walked in your shop with an attitude and mistreated you because of their problems?? I could have been slightly more empathetic if there was at least some accountability in your response. You obviously are aware of the exact day & time of my visit because you managed to put a time stamp on it by offering the excuse- thereby validating my review.. You are clearly aware that I was mistreated in your shop and the service was indeed rude- you admit that in your excuse but you still refuse to apologize..How shameful. Your response should have been a sincere apology instead of adding insult to injury. You are the rotten apple of small business. You can't claim years of excellence if you aren't consistent. This gaslighting excuse was lame & revealing, you'd have been better to not respond. It's regrettable that you responded the way you did instead of taking the opportunity to redeem yourself. A professional/ appropriate response would've been "Hi Giselle sorry for your experience, we admit we've been off for the past few days. But we hope that you return and give us a chance to make up for the experience." You people need to develop/ improve your business etiquette.

Nice spot to stop n get water ice smoothie etc....uniquely serves adult waterice n liquor..had one...nice!!!

This is the best water ice! It’s smooth not icy and it keeps its composure. Took it to a family gathering and it was gone immediately. This water ice does not disappoint. No more chain water ice for me. Premium only !!!