Breakfast Menu "Chick-fil-A" Thornton

We went through the drive thru and had our order submitted at 8:33. We had a big order so we were understanding when they had us pull forward. Around 8:55, we began to wonder where our order was. We didn’t go in earlier because multiple workers looked at us and we assumed they would try to figure out why there’s still a car waiting. At 9:05 we went in and we overheard a worker say they thought we were from the car waiting, which shows that they knew we were waiting for something, yet did nothing. We told them how long we’ve been waiting and that we wanted an update on where the order was. They grabbed a manager, he took our receipt, said that it’d be out shortly, and then disappeared. We didn’t get an apology, a coupon, a mention of a refund or anything and by the time we got our order all we got was a “sorry” from the bagger. I get mistakes happen, but no one tried to fix or mend the situation, and despite the workers knowing we waited 30 minutes for the order, they still gave us half filled fries. I’m disappointed in this Chick-fil-A, I’ve never had this happen at the Orchard location, and I’ve never had such a bad customer service experience.

Stopped in for breakfast. The food was good. The customer service was good. The restaurant was clean.

Chick-fil-A never disappoints. As always they have a super long drive through line but it seemed to move quickly. Wifey and I chose to dine in “a smarter choice IMO” there was only 2 people ahead of us. They brought our food to our table in about 5 minutes and even came back around to see if we would like a refill of our drinks! The food was amazing as usual, the employees seemed to have a great relationship and respect for each other “I overhear some of their small talk” 5 STARS ALL DAY EVERY DAY! oh I had the deluxe spicy chicken sandwich meal and chicken strips with the Polynesian and Chick-fil-A sauce. Sooooooo yummy!!

So nice to have a couple of these chains near by to go to. The food is always great and the people friendly. My favorite is the Spicy Chicken Deluxe with pepper jack cheese. Their shakes are really good. If you get the seasonal peach flavored one, don’t use a straw… it just doesn’t work. We also like their IceDream cones which are really good.

Nice staff, but we ordered a coke zero and got basically carbonated water. App didn't work so I couldn't add my debit card to pay that way. Not sure why my phone has to be verified before I can place an order. I got sick of trying and just paid through the drive through but nearly every visit there's something wrong. Nice people, but I'll pass.

We love this place and their food. Great experience, maybe they could improve the time to get your food. I know it is always a lot of people tough.

This location is great!! It's right by my house so it's super convenient for me. The staff here are great, and the dining room was yes busy, but they still managed to stay on top of things and kept it clean. As soon as somebody left the table I was going to sit at somebody wiped it down immediately after.. it's the little things like this that make this establishment great. Always on top of things.

Hailey was our cashier, she greeted us with a smile, was patient and efficient taking our order. I purchased an ice cream cone after my meal and she was just as pleasant. Restaurant was clean and trafic flow was very efficient. On the go orders were streamlined from my observation. Well stagged and managed location!