Breakfast Menu "Chick-fil-A" Poway

The chicken was good but I want to know why they think this is a full order of fries. This is the second time I have visited this location in the last few months and both times my fries were only half full. What’s the point of paying for a large fry if you’re going to fill it half full? Didn’t notice until I drove away but I don’t think I’ll be coming back to this location anytime soon since I prefer to actually get the food I’ve paid for.

I’ve been to a lot of chic fil A’s and this is by far one of the worst. The food was look warm. Soggy waffles fries, not to mention the fries were half filled. I don’t even want to give them a star.

First time at this location. Very fast 💨 (hint, download the app, super easy to use and lots of free food….my favorite food app on my phone) Great food 👌🏽👌🏽 Incredible service 🙏🏽

I had a big carry-out order. Picked it up and came home to realize that they didn’t pack one of the chicken sandwiches. Called them but no one picked the phone so had to drive back 10min to the store. Only drive through was open at that time. Explained the issue… the order taker on the voice confirmed the order, said they will prep it. After coming to the pick up window, the guy pretty much had no idea abt this order and I had to again explain the situation. Throughout these conversations, there was very little apologetic tone and not so much care abt the inconvenience they caused. Poor customer care.

I will admit that our order has been incorrect the last 3 visits there. The counter pick-up area had employees having personal conversations when I tried to explain the problem. That being said, they are always good about making things right and are very kind. Wish I could remember his name, but there is a tall, dark, and handsome man who always goes above and beyond in customer service.

When I arrived there was just one occupied table of two people and they were eating. There was no one in line. When I walked to the cashier they made eye contact but ignored me. (no one said hello or even let me know they will be right with me) their were 4 workers behind the register only one was getting food for the drive thru.. The rest was just chatting with each other. I wait for 2 mins before someone took my order. After I placed my order.. I went to go wash my hands. I sat down at my table for 3 mins waiting for them to notify me that my order was ready. But nothing... So I went to stand at the pickup area and waiting for another 5 mins while two managers talking to each other whom was standing 4 feet away from me ignored me the whole time. While 4 workers walking in and out talking to each other also ignoring me. When someone finally helped me (I saw my order sitting at the shelf the whole time I was standing there). The floors in the restaurant was greasy and very slippery. When I was heading to the door to leave... A manager was walking toward the exit at the same time. He was 2 feet away from me and didn't held the door for me, he let the door swing shut in my face. (I had a sling, so one of my arm was not accessible). While I was leaving I held the door open for someone exiting... The same manager walked back in so I held the door for him but he didn't even say thank you.. Just ignored me.. I had a horrible experience at this location. Not sure if I was treated this way due to my race... Very disappointed at the staff and managers here.

My family would eat here 3-4 times a month and everything is great except they forget parts of your order almost literally every time. It's annoying when you dine in and have to just constantly remind them of what they forgot, but it's ridiculous when you do a drive through and things are missing.

Slowest drive thru I’ve ever seen for a chick-fil-a. 🤦‍♀️ been in line for over 20 mins.