Breakfast Menu "Chick-fil-A" Pearland
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Chick-fil-A, 10105 Broadway St, Pearland, TX 77584
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Chick-fil-a is not what it use to be. The customer service in the drive thru is horrible and they don’t greet the customers anymore. No more my pleasures and the food is horrible. The Sweet Tea and Lemonade is sour. I requested a refund and was given the run around and this is not the first time my order was horrible. I am fed up with the service and the food. Look how burnt these fries are and they were cold and all of the nuggets were cold as well. Chick fil a please do better.
This is my go to Chick-fil-A location due to proximity. For the most part, the service and food is great. There are couple times they forgot an item from my order, and I had to go back to tell them that. They do provide me the missing item and there was even a time they remade my entire order because of how long I had to wait (it was a busy day). However, just based on how often I have to experience that, I have to drop it to a 4 star because I don't want to have to constantly deal with that.
Food is great, but the service can be better. There was half and half missing in the coffee order. They wanted us to come back and while the issue was still getting addressed, they hung up the phone. At my work place for our service excellence training, chick fila model was presented because of their outstanding customer service experience. However this location for sure need to uplift atleast some of thier customer service qualities.
Love this location. Order is always correct and the staff members are more than happy to help. Shout out to the young lady, Dailey, that made me a fresh pot of coffee at 9:30pm with a smile! Thank you, I needed the caffeine!
Even going in 30mins before closing, Josue was very courteous and had great customer service as always. Staff like him make the Chick-fil-A experience nearly impossible to beat.
Always a great experience at Chick-fil-A, excellent customer service.
Excellent service every time! My experience with service here has consistently been outstanding. Having that friendly face-to-face interaction with staff even when ordering via the drive thru takes it a level above other fast food places. My go to favorite is the spicy chicken deluxe sandwich. Perfect amount of crunch and spice on the fried chicken, and always delicious! The waffle fries and polynesian sauce are an amazing pair as well.
I am a frequent visitor of Chick-fil-a in all areas of Houston and Dallas. Today I was told I could not have a breakfast burrito without the meat option. So if you are vegetarian you are just SOL.