Breakfast Menu "Burger King" Saugatuck
Well-known fast-food chain serving grilled burgers, fries & shakes.
Burger King, 6411 Blue Star Hwy, Saugatuck, MI 49453
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User Reviews
I didn’t think I’d ever give a Burger King a positive review, but they definitely earned four stars. Even though they were short staffed and seemed fairly busy judging by the drive through, the lady in the drive through was very friendly and not your usual bored get-me-out-of-here typical McDonald’s/Burger King/Wendy’s worker. They did forget our nuggets but we drove back and they apologized and promptly replaced them. Keep it up guys :)
I think I was dealing with Bernie a very nice older gentleman. His customer service was a breath of fresh air. It wasn't just me either it was other costumers. Well I hope I got his name right. But regardless of his impressive skills. This burger king is very clean and modern and put together. I used the restrooms and had to remind myself I was only in a burger king not some fancy restaurant.
I don't know what it is about this location to every time I go there it seems like somebody that works there goes out of their way to pay attention to me and I love that so my meal I get barbecue bacon double cheeseburger large fry extra salt large cup ice only and then I fill it with water
Great BK. Food hot and service good. Even had 'king crowns' you can wear and take home. Awesome.
Went there tonight for a quick dinner. All went great until I got home and opened up my sandwich. I ordered a Rodeo Cheeseburger...which ended up having NO CHEESE on it! I then went to do the online survey thru BK only to find that my "receipt" didn't have the top or bottom portions printed on it. This means no "Store #" or "Survey Code" to put in the boxes on the form. Therefore, can't do the survey. No point in calling the store bc they just let the phone ring and ring until it gets kicked to the answering service. It's so sad that this BK has been here for a little over 25 years and it runs the same way it did back when I worked there my Junior and Senior years of H.S....SLOW & INEFFECTIVE! They have made some attempts over the years to improve the reputation of this BK but with very little long-term success. Sucks because this is the ONLY fast food place in all of Saugatuck/Douglas. If u want to eat at a different fast food restaurant, then u have to go to Holland (about 8-10 miles North on I-196/US-31) or South Haven (about 20 miles South on I-196/US-31) for anything else. Ultimately, this is a good place to jump off the highway to grab a quick bite to eat & a drink, maybe use the facilities. If u grab drive-thru, please make sure u check your order/food for accuracy before u leave the parking lot.
We stopped for lunch. It's nice having real people waiting on you instead of quiosk
There were three in the car and each one of us had to give his own order, the girl on the other side of the mic was so patient, and polite, and got the order 100 % right on the first try. Not a long wait from the order box to the window, and the food handed to us was exactly what we ordered. Thank you Burger King of Saugatuck, MI for your great service. Three stars because it's fast food.
Hi. I'm sorry to report we have witnessed and have had several issues with "manager mike" closing the restaurant lobby down hours before the stated times. One night recently, we witnessed "manager mike" aggressively made his rounds, rudely informing every customer including among others, a young mother, a grand mother, and two little whopper juniors, that everyone in the lobby has seven minutes to scarf down their gruel and get out. This happens over an hour before closing time. There is an absolutely awesome girl that works the counter that shines beautifully in spite of him. She s always smiling and laughing as he has his fits. We have witnessed this many times and he wont even address you as a customer if u ask him about what he is doing. He just scurries away like a little rat w the most ridiculous walk.