Breakfast Menu "Burger King" Reisterstown
Well-known fast-food chain serving grilled burgers, fries & shakes, plus breakfast.
Burger King, 11907 Reisterstown Rd, Reisterstown, MD 21136
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Chicken sandwich
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French fries
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User Reviews
I was disgusted! I waited 12 minutes in line. Long story short, I finally get to the pickup window and asked if I could have a complimentary dessert for my extended wait. The manager just starts rambling on about another customer refusing to move because they wanted fresh food (no I did not get any empathy or compensation). After receiving my food I began to open it immediately after pulling off to find that my sandwich and onion rings were cold. Now I understand why the previous customer was demanding hot food. This was the most disappointing BK experience I've ever had. The manager is pathetic. Rather than caring what would make me happy as a customer she was just pointing blame at another customer. I guess when I pulled off I was added to the blame. If I had the time I would have also returned my food for a hot and fresh meal. I even explained suggestions on how they would have been able to keep the rest of the line satisfied, but I guess she'd rather have us publicly post negative reviews than lose $1 on a dessert.
I ordered Big Fish meal and when I got home and opened the sandwich, it was burnt and looked like it was sitting for days. I took the food back and asked the Manager how can you serve food like this. I demanded my money back, and all the Manager could do was apologize. This restaurant should close. Make sure to check your food before leaving ant fast food Restaurant.
They are trying. The food has been average. The one issue is the soda. The multiple flavors are always empty. However, everyone has always been friendly. There are days when I am the only white person in the store but, i feel completely comfortable.
If I could give this place no stars I would when I got my food is was ice cold after having to wait 20 mins for it thinking it would be hot and fresh 😒 but I was wrong !!! The fries taste like cardboard and they are cold as ice as well ! My bacon king burger was put together so sloppy !!! Almost forgot to mention the thugs that were hanging outside .. Although the young man at the counter had awesome costumer service skills so I guess my one star goes to him.💯
Came in to the store at 415 to get food on our break from work.. Worst experience on my life. We received chicken nuggets that were discolored so we took it to the girl that look like she was the only person working. She took them made us wait 15 min for new ones that were of the same coloration as the previous ones that they had given me. So I told the woman I did not want them. She snatched them back so I asked for my money back and as she proceeded to give me my money back with no apology for the food!!! Literally nothing. She didn't say one word. Needless to say the 3 other people in line ask for their money back as well. We will no longer be coming to any of your establishments ever again and I will make sure I put in a complaint with the BBB also the health department. You restaurant was discusting and unclean the employees are rude, uneducated and don't know how to give customer service!!! Who doesn't apologize!!
One of the worst Burger King ever. They consistently screw up the food, the billing, the window delivery. Couldn't find a worse fast food in the area. Many a times their onion rings and fries feels so soggy as if it was cooked hours ago. Chicken fries tasted disgusting twice in a row. Employees with attitude. Wonder how Burger King has never shut this place yet. Learn customer service from Mc Donald's or Wendi's across from you.
We ordered oinion rings didn't have the zesty sauce so changes to fries. Then asked for mayonnaise and they were out and wouldn't give is any from the back. Then heard a man order mozzarella sticks and they were out. The manager was very rude to all the customers almost to yelling stage. The drink machine is leaking in the floor and instead of mopping it up they just stuck a sign in front of it which at any point someone could slip and hurt themselves. There was an elderly lady behind us in line with dementia and the manager was very very rude to her to. We eat at burger king often and have to say this was the very worst experience from any business I have seen in my life!!
This place is absolutely terrible. I work 2 minutes away and I don't have many options to eat.The food is always cold, they throw your food together as if they dont care. Most of the staff is horrible I've had to come back there times to get what I actually paid for. They act as if nobody can see them joking around. Always screaming back and forth across the store. When I go inside it's always dirty. They never have ice in the machine. They are never prepaired and always make me pull around on the simplest orders. Then when they come out instead of going to the window of my car that's open they go knock on my passages side window instead of walking around to me in the driver seat (Happened 3 times). The amount of laziness in the staff is unbelievable. How this place gets business is beyond me. This will be the 5th time in 4 months I've eating there and regretted it. I will never go back to this burger King until something changes or the staff is replaced. I will post a picture of the whopper junior with cheese I just got (I ordered extra cheese there's no extra cheese and a disgusting amount of mayo is on it.)