Breakfast Menu "Burger King" Heath
Well-known fast-food chain serving grilled burgers, fries & shakes.
Burger King, 856 Hebron Rd, Heath, OH 43056
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User Reviews
Waited in car lane for over 10 minutes for service, then the girl order taker was actually snippy & had us move to window to get order. My husband had to walk into building to get straws. The chicken sandwich didn't even compare to the menu picture. And the hamburger was so dry & tasteless. The fries were good - super hot. I'm guessing this store will be going out of business
Waited 25 minutes in the drive thru. Only 2 cars ahead of me. Unacceptable
If I could give them 0 stars I would, I placed my order within 20 mins of them starting to serve lunch, I was the only one in the drive thru line, yet I had to pull around and wait for my food. Please tell me why when I got my food it was ice cold, the cheese wasn't even melted, also it wasn't what I ordered. My order wasn't even hard just a sandwich and fries, I'm not sure why it was so hard to get right, and why I had to wait for food that clearly wasn't fresh.😡
All I can say is WOW. Pre remodel the food and service was horrible. I was at the point of not wanting to ever return. However I believe in another chance. The past 3 visits, the food has been hot and the service a lot better. We consistently see an assistant manager ( I will get the name) who seems to care. Glad we went back for that last chance. I would recommend this location
Entered the store at approximately 1:00 pm with one employee in the dining area and no one at the register and no one in line. I waited a few minutes before the drive thru cashier noticed me. She said she would be with me soon, but then proceeded to take order tickets off the machine and place them on trays. Then, talked to two other employees for another minute or so before returning to the drive thru window. The other two employees walked away as well, so it was pretty apparent to me that they didn’t want my business at that particular time. I walked out after 5 minutes of being ignored and went to Wendy’s instead where I was treated well. It’s definitely the last time I go to that store.
I’m throughly astonished with how incomprehensibly terrible this location is. Lunch rush around 1-1:30 on a Saturday there is one man cooking all the food. A guest asked why because he had been there for nearly half an hour and the four other employees working were standing around. One girl replied, “he demands that he’s the only one who will be cooking”. I’ve worked in the food business before to know if there is a line that someone else has to hop on to help cook food. Many people, including myself left without ordering due to the egregious wait time. It’s astonishing, mind blowing even, that his location is still in business.
The dining room and bathroom are filthy. Got ignored when I walked in, and then I had to stand there for 15 minutes waiting on literally two plain cheeseburgers. And when he handed them to me he didn't even put cheese on them! He actually turned around and told me "i will get your food as soon as we clear the drive-thru". I'm standing in the lobby and they're acting like I didn't just pay for my food. The guys working are gross, pants down around their knees then sitting his dirty butt on the food table, and talking about farts and getting laid. Avoid this place if you can. Definitely don't bring your family!
Don't have 2 lanes open burger King if you only plan on taking orders on one of them. We sat there and watched car after car get their order taken on the inside lane... then they finally took an order from the car on front of us but then went back to the other side car after car :( we pulled up to tell them they needed to close the other lane and the guy said his manager was to blame for only scheduling 3 closers. Please schedule more people or close up shop. We drove across town to the one on 21st and had amazing fast friendly service. That's all we're asking for! Thank you burger King on 21st! :) the grandkids had their heart set on eating burger King so we're glad you guys were good! :)