Breakfast Menu "Burger King" Glastonbury
Well-known fast-food chain serving grilled burgers, fries & shakes.
Burger King, 3025 Main St, Glastonbury, CT 06033
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User Reviews
Person at drive thru was not able to understand the order. Had to wait for food then food came out cold. Sad because I lover burger king.
A+ service. I greatly prefer this location to the Burger King in Silver Lane. Unlike the Silver Lane location, this Burger King's ice cream cone does not force you to eat a good amount of paper & adhesive due to it being irrevocably stuck to the cone. Nope, 100% of the paper peeled off easily when it was time to peel. They gave me exactly what I wanted in terms of sauce on my whopper. To top it off, my full order was instantly ready once I got to the window. Thanks! Edit: I need to mention something super important. My mobile data barely worked here. I had no internet for some time, which meant I couldn't make an order on the app. I don't know why this place has such bad reception, but make an order before you get here. My Google Maps didn't work either until I left the area.
I regret to inform prospective customers that my recent visit to Burger King in Glastonbury was an overwhelmingly disappointing experience. The establishment exhibited a number of shortcomings that significantly affected both the quality of service and the overall customer satisfaction. Firstly, I found the conduct of the purported manager, a short husky woman, to be extremely lacking in professionalism and customer service skills. Her approach left much to be desired, as her interactions with patrons were consistently subpar. Additionally, the employees at this Burger King seemed inclined to avoid engaging with customers, often pretending not to understand or speak English and opting to hide away in the depths of the restaurant. This avoidance of direct interaction made it difficult to communicate any concerns or requests effectively. Furthermore, the issue of food quality proved to be a recurring problem during my visit. The items served were consistently tepid at best, lacking the expected freshness and temperature one would anticipate. Specifically, the fries were excessively salty, rendering them unpalatable. Such inconsistencies in food preparation were both disappointing and frustrating. Perhaps the most disconcerting aspect of my experience was the unprofessional manner in which the establishment handled refund requests. In my case, when I sought a refund, the staff made the process unnecessarily arduous and flatly refused to reimburse me. It became necessary for me to escalate the matter to my banking institution, outlining the unsatisfactory customer service I encountered in order to secure a resolution and reclaim my money. Considering the aforementioned grievances, I strongly caution potential customers against patronizing this Burger King location in Glastonbury. Instead, I would recommend seeking alternative options such as Walgreens, where one can easily find a satisfying snack like a bag of chips without having to endure the disappointing experience I encountered at this establishment. It is my sincere hope that this review serves as a helpful cautionary note to fellow consumers, enabling them to make informed decisions about where to invest their time and money when seeking a pleasant dining experience.
I find it's not always easy to get good service at fast food restaurants. This Burger King however has good employees who make the food properly & quickly
Old Mexican woman “Manager”swiped my card twice and double charged me. Told me to come back if it gets charged twice. Well it got charged twice and when I came back she called me a liar to my face. Well since she brushed it off and stole my money here I am sitting and eating my free chicken nuggets, fries and onion rings since she wanted to scam me =] train your employees better, this husk of a woman needs to be fired... The food was barely warm by the way. Do better. It’s not a hard job lol
One of the only good fast food restaurant in Glastonbury. Staff actually does their jobs unlike McDonald’s and Taco Bell.
I had multiple issues at this location. First, the doors were locked to the main lobby. The hours on the drive thru window say the lobby closes at 10pm. We got there at 8:30pm. Second, the lady that took our order seemed bothered to be doing so. She wasn’t paying attention to us and we had to repeat our order at least three times. After we repeated ourselves, it seemed like we got attitude in return. Thirds, when we got to the window she had her earbuds in and was talking on the phone. She wasn’t paying attention and didn’t get our order right. She printed the receipt correctly and it says what we wanted, however she gave us the incorrect thing. The only reason they got a star was because the food was fairly fresh. Definitely not a good first impression. Do not go to this location. You will NOT be satisfied.
That's one of the better fast food places to go - and it is still fast.