Breakfast Menu "Baskin-Robbins" Windcrest

My husband and my daughter went to go buy me my cappuccino blast and some ice cream for my kiddos. He asked for my drink and Oreo cookie ice cream, vanilla shake and a world class ice cream which their no. Ice cream. And they told him they don’t have the world class ice cream, So okey. He went to the window gave him the coffee which is he didn’t order then got the cappuccino blast., then the server says he’ll be rt back for the ice cream.. so my husband and daughter was talking that y they don’t have the world class ice cream always … so I guess the lady from inside heard it and says they have it… then my husband asked y did the other lady says you don’t have one …and they the lady replied to my husband saying sorry abt that I guess they are being lazy…. Wowww I can’t believe it …. Bad customer service … Y hire ppl like that .., if you guys know they are lazy fire them and get a reliable ppl working… there’s a lot of ppl that need a job…

You should have a big sign saying you are out of ice cream BEFORE people get to your drive thru. Twice I’ve gone and no ice cream. I was trapped in your drive thru (no way to escape) for 15 min. Not going there again.

Guy taking drive thru orders was very friendly and polite. They were out of chocolate ice cream, I was offered vanilla chocolate instead, it was a good alternative. Even got pup cups, for our doggos 🐶 we will return.

Beyond pathetic, you never know their hours because they change them when ever they want! Today they close at 7, forget the sign that says 8, and even online. Waste of time and gas, won't ever go back to that location, has to be the worse im San Antonio...

Chocolate Chip and World Class Chocolate are my ultimate 'time to go to Baskin Robbins" calorie splurge. Can't be beat. On the down side, they don't offer as many varieties as they once did. So boo on that. It's a sign of the times... Or is it? 🙃

I waited about 5 minutes before anybody even acknowledged that I was standing there it was 4 people working and they never have any toppings. No strawberry, pineapple, hit fudge. I ordered a banana split got no topping. What is the point to call it basket robbins?

Doesn’t baskin robbins have 31 flavors of ice cream but this location only has 5

Lobby closes at 6pm and drive thru menu is difficult to read in the dark with no light. Then, most of what we requested wasn’t available. But the young lady was very patient.