Breakfast Menu "Baskin-Robbins" Overland

Stopped in on a Wednesday afternoon. There were no other customers in the store, one customer in the Drive-Thru, and two employees. One employee was helping the customer in the Drive-Thru, he appeared to be sleepwalking. The other employee was packing a quart of ice cream, he appeared to be frustrated and unhappy. After about 5 minutes the one packing the quart aknowleged my presence. Not long after that the other employee finished up with the drive-thru customer and went and hid in the back. It went down hill from there. I left without being served. Avoid this location at all costs.

Always great service when my daughter and I come.... I watched George through the window making the ice cream and he is very thorough. My cup was full and he cleaned up the extra ice cream on the sides of the cup twice before bagging my items. Thank you for your great customer service.

Stood in line (second person in line) for over 20 minutes with no one helping us. Only 2 workers and they were both working the drive thru. About 15 people were in line in the store and over half left to go some where else. The ice cream was nasty because they left the doors open and it began melting. Also the place was really nasty! The girl that made my ice cream checked out the customers in front of me handled cash, then came over to make my ice cream with out washing her hands... Gross. And last but not least... Out of all cones kids cones, waffle cones, and out of 5 different ice creams... For a new place it sure did suck.

Well noticed doors locked at 4:30pm. I then looked inside one lady was laying in the seat. I went to the drive-through then set in line for 15 minutes. I luckily nobody was behind me to where I could back up and leave. This place I will never go back. I will let everyone know that workers here don't care and are lazy.

I read the reviews before we left the house this evening. I thought I'm sure they have to have product to make a sundae, after all they are an ice cream store. We arrive and want to go in and see all the flavors, the doors are locked. We go through the drive thru, and my husband orders a 3 scoop hot fudge sundae, and the man tells my husband, "we don't have any hot fudge". How does Baskin Robbins not have any hot fudge??? We left and went to Dairy Queen, we will never go back.

How can they have a stale waffle cone. The ice cream was great but the cone was so stale I had to throw it away. Be sure to take a bite before you drive out of drive through. The staff was really nice so no reflection on them.

Always out of product for D&D. Showed up w/my kid today for ice cream but we’re sent away because they were closed, yet door was open. When I said can I just buy a vanilla ice cream for my kid, she said no.

Open til10 NOT! Drive through in Overland at 9:20 said she was closed due to short staff! No line and all I wanted was a pint of ice cream. However, the lights and open sign we’re still on! Seriously! You just list a loyal daily customer!