Breakfast Menu "Baskin-Robbins" Jessup

This was absolutely awful. All new people were working. No shift manager. They didn't know how to do anything I ordered. Spent 30 mins changing who was working on my order. It was insane. Do not come here. Especially not for ice cream.

Went and stood at the counter, one employee looked at us and called for another employee in the back to come help. No one came. Same employee looked at me again, walked into the back, sounds like he argued with another person, then returned to the front and continued to do nothing. Still no service. Left and went to McDonald's for a slushie. Thanks for nothing Baskin Robbins.

Went here with my husband and the person serving us was so unprofessional and our ice cream tasted awful, and the cones were so stale! Definitely don’t recommend. We ended up walking out the door and throwing them away. What a waste of money

We ordered 3 times lately. Our order is ALWAYS wrong. Today we got a crushed quart of chocolate chip Last time they gave us mint chocolate chip instead of chocolate chip. I literally get the most basic ice cream and they never get it right. My husband this time asked for pistachio and they send chocolate chip mint. So he got the wrong one and mine is open and crushed then they refuses to refund the order.

Went here at 8:28pm tonight as I had craving for a strawberry milkshake. I was informed by staff that they are not serving milkshakes any more that night because they have already cleaned up for the night. I asked why they clean up so early because they close at 10:00 pm. “I don’t make the rules”, was my answer. So I asked for a banana split. “We don’t have bananas”. Run away, don’t walk, from this place. I wonder if the owner of this restaurant has any idea that the late night staff’s main goal is to do the least and close as quickly as possible.

Came on 12/7 at 8:20. Drive through had automated message that they were closed. The signs both on the store and online say they are open until 10. Parked to go inside and the front doors were locked and the guy inside was closing the counter and never responded to our knock. There was no sign they were closing early. Waste of our time and lost our business, we won't be back.

This place is a disappointment. This was the first and last time I will be going to this Baskin Robbins. I went there today with my family to try the New Flavor of the Month and to get some ice cream for the family. When we drove up, we planned to go inside…that didn’t happen. The inside was closed so we were forced to go through the drive thru, which I am not a fan of when it comes to an ice cream shop. But we went through a drive thru anyways. When we drove up to order, they claimed to not have the ice cream of the month (Oreo S’mores). But they did have Oreo ice cream. Which is what I ended up ordering just to be safe. But I can get that anywhere. I’m sure they probably had marshmallows, chocolate chips and graham crackers but if I had to add those things, it would have cost more money. The cashier also sounded a little confused when taking our orders. A couple of flavors weren’t available. They didn’t show a large menu in the drive through either. This place was just an overall disappointment. It is just as run down as the area it is in. I will not be going back. I will go to one of the other Baskin Robbins, even if it is a little inconvenient to do so.

Got here 8:28pm and employees said was closed and doors was locked. If that is the case owner/management needs to update this. All the reviews here are regarding them closing earlier