Breakfast Menu "Baskin-Robbins" Fern Park

Baskin Robbins shares the space with Dunkin Donuts. Always a good variety of ice cream flavors. Staff is always friendly and helpful. Nice dining area to sit and enjoy your purchase. Even have power outlets available so you can charge your phone or tablet.

Just be aware not to come to the store 15 minutes before 9pm. They will say that everything is closed. They waited until we walked up through the store up to the counter to tell us that they are closed when they are clearly still open for business.

I stopped by this location on my way home today for a quart of ice cream and a double scoop of ice cream. Before we even left the store, the cashier left my double scoop on the counter and proceeded to walk away towards the drive-through. I had to get his attention to finally get the rest of my order. Once I made it home I realize that the cashier had given us the wrong kind of ice cream. It would not have been such a huge deal except for the fact that the kind he gave us contained peanuts and one of my children would have surely gone into anaphylactic shock had he eaten it. Good thing my middle Schooler can read better than the staff there. I had to go back to the location to exchange the ice cream at which point neither one of the staff members apologize for the inconvenience or even offered any sort of compensation other than just replacing the ice cream. I let them know upon leaving that it was very unprofessional and that the young lady who is more preoccupied with her cell phone didn’t really seem to care how much they had inconvenience my day. It’s really not my character to complain about things like this, but I am injured at the moment and my leg is swollen due to it. The fact that I had to hobble back down there a second time just to get what I ordered the first time without any apologies it all seemed very insensitive. Do your best to stay away from this place. The staff does not care.

Wow.. Dont even know where to start with this store. Absolutely the worst service EVER!! 3 people working and it still took 45 mins to get 2 layered sundaes and two scoops of ice cream. Wearing a mask under chins. Coughing. Leaving customers waiting without saying ill be right back. No milkshake machine for 2 days???? Then i get well ill try it and if it works then ok but if not idk.. Apparently im not the only one that had an issue today a guy pre ordered a cake in assuming and got the wrong one. So he had to settle for 2 different ones after already speaking to some one about a certain cake

If I could leave zero stars I would. Went there on a 95 degree day at 430 for my favorite ice cream flavor - jamocha almond fudge. We were told the ice cream is down for maintenance. I used to work for one of these; in fact it was for the same owner so I’ll give you the translation for “down for maintenance”. Every Saturday after closing the ice cream is taken from the display and put into the walk-in freezer so the Sunday morning crew can clean and defrost the display and get the ice cream back in before anyone is interested in ordering ice cream. This simply comes down to poor management. Not only that but the employees working could easily have gotten 2 scoops of ice cream from the walk-in. When management starts holding employees accountable maybe they will be interested in doing a good job.

This store is a joke. Three times I arrived between 8pm and 8:30pm and they are either totally out of ice cream or they say that Baskins Robbins is closed. Enough with the excuses. Just close the store at 8 if you don't want to do anything. It's also very dirty inside. I hope the owner reads this. You are losing customers.

Outstanding customer services. We went there today 05/29/18 and the staff ( two twins) were amazing, they let us taste some flavors before choose our ice creams flavors. Thank you both of you are fantastic.

Its a waste of time to go here, they never have anything in stock. Today we ordered a Mocha Blast with Chocolate ice cream and the employee said "so you want a Cappuccino Blast?....we are out of Vanilla ice cream." Well, I wanted a MOCHA with CHOCOLATE! She replies "we are out of chocolate ice cream, so what do you want?" I'm at the drive through so why dont you make some suggestions? But seriously, an ice cream shop that is always out of chocolate and vanilla! I try to avoid this store as much as humanly possible, but there are just not many Dunkin Donuts/ Baskin Robbins stores around and they are the only place to get my drink. I think every time I've gone there I have let empty handed.