Breakfast Menu "Arby's" Uniontown
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Arby's, 1687 Sandy Knoll Dr, Uniontown, OH 44685
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This location served us a chicken sandwich that was completely raw inside. This was after waiting for them to finish opening 25 minutes late. We had driven through and taken the food home already, so in the last week I've tried to contact them on their website, over the phone, on Twitter, by Facebook message, by Facebook comment, and by tagging them in a Facebook post. All I've gotten is that it's been "marked urgent" and "reported to head office." No response after four days.
Unfortunately the workers are absolutely rude & the doors are always locked so you have to wait in a line wrapped around the building (most of your entire lunch). I ordered ahead online thinking it would be faster and make things easier however when I went to the door to get my food the worker was extremely rude and told me to get in the line and wait to pick up my order (which by the time I got it my food wasn't even fresh). Very disappointing!! If the store is going to offer online orders then there needs to be an ability to pick it up than waiting in a line that lasts longer than 25min...
We ordered online. BIG MISTAKE. I walked in and waited for 10+ minutes for any service. The woman manager must have been too busy checking her cell phone nonstop and she walked between the drive-thru and the girl at the counter who couldn't figure out the woman in lines coupon while the man in front of me was losing her patience as well. Finally when it was just about my the manager says they meant to call us but they don't have everything we ordered. Maybe she could have found time when she was on her personal phone. The food we did get had been sitting in bags on the counter the whole time and everything was cold. Worst experience ever.
After messing up my order, I came back an hour later when I had time and explain that they had messed up my order they treated me rudely and said that they didn’t mess the order up and then they realize they did…I very rude and impolite about it like I did something wrong. Also the dining room is always closed place is horrible
This is our local Arby's within 10min of our home... It's a hit or miss with this place. We went there this last Tuesday afternoon and for some reason the lobby was locked and closed during normal business hours.. Staff seemed new and didn't really know how to enter anything into the computer and had to have us repeat things numerous times. Our food was warm-ish but not hot and definitely was not made for us. We could tell it all had been sitting for a while. They definitely double dipped my nuggets because the outsides were extremely hard and nothing like they usually are when made fresh and hot. Our fries were just warm. Kinda soggy like they get after sitting under the lamps for awhile. They also forgot to give us all our sauces. We ordered BBQ and honey mustard and only got the honey mustard... 5 of them for some reason when we only had one order of a 6 piece nugget. The roast beefs were fine. We had them add cheese sauce and you could tell that the meat was warm from the cheese and not warm because they were freshly made. If I hadn't of just been released from the hospital after surgery this day I would have made my husband go back but I was too tired and didn't want to deal with it anymore. For all the reasons stated above is why we like to go into this Arby's so we can make sure our stuff is fresh but we obviously didn't get to do that because the lobby was locked in the middle of the afternoon...Probably won't return for a while. Most likely will be when I forget that our last visit wasn't that great.
I would never leave a negative review for any any business unless absolutely necessary. I asked to speak to the manager who called me a liar when I said our order was missing a sandwich and no receipt in bag. I have no reason to lie! Very unprofessional! My daughter and I door dash here and pick up here weekly and we will never be back. And you weren't even busy!
Says they close at 10pm. That USED to mean 10pm. Went through the drive thru at 9:52pm & they were already closed!? Perhaps they should change their hours to reflect the fact that they’ll close this location whenever they want. Very disappointed. I’ve worked in fast food service & back then, 10pm meant 10pm!
First time there, very clean and tidy. Service was good. Prompt and courteous. Beef and cheddar always a go to