Breakfast Menu "Arby's" St Charles
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Arby's, 1534 E Main St, St. Charles, IL 60174Services
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User Reviews
Ok so we rely on this fast drive through for the kids when they need their “favorite sandwich”, the original roast beef. Service is friendly. The inside has been renovated and is so fresh and clean. Nice wood accents. Tables spaced apart, high and low seating. The jalapeño poppers filled with cream cheese were spot on, totally hot and crispy, fried fresh. Best I’ve ever had. Only a few things took away the one star. Sticky bathroom floor and ketchup machine was empty, just a few small details to improve. The bathrooms I approve of otherwise. Huge, very handicap accessible, nice diaper changer inside for babies and toddlers. The wraps there (Buffalo chicken is my favorite) is, dare I say, phenomenal. It’s spicy and crispy with a fresh stretchy tortilla-style whole wheat wrap. Could use a tad more lettuce inside though. I saw today they have a Cajun catfish wrap. Sounds interesting. Spent just under $30 today feeding 3 people (2 of them kids). Update and tip: if you are down to the bottom of your fries supply etc, and you say, fresh fries coming up just wait an extra couple minutes, please don’t give someone one order of fries that’s the bottom of the last batch and soggy-like warm and one batch that’s nice and new and hot and fresh. Clearly you give the customer a fully fresh batch. Just an error in judgement but some training/policy could be used.
This is one of the best fast food places to visit. Sure, it's Arby's, but the staff is always super friendly every time I come here! I usually stop here on the weekends and I've never had a bad experience! Kudos to the staff here!
Awful experience here today because my food was cold. All of it. The fries, crispy chicken sandwich, and slider. Really unappetizing biting into a tough, room temp chicken sandwich with no crunch. Makes me worry about food safety. Reminded me why I avoided this location.
Remarkably Clean inside. Friendly, prompt and professional staff. And I’ll add that to date, some three decades of eating at Arby’s and I have NEVER written a review on them. Lastly, I asked for the manager and without hesitation, great smile and greeting he presented himself (as with most fast food places they reluctantly appear expecting the typical complaint) and inquired as to my concerns. Just a really really good customer service practice. For both the customer and staff. Unfortunately these characteristics have taken a back seat as of late. Kudos to the young man.
Worst experience I've ever had at an Arby's in my entire life. They make you way in the line for hours on end for two sandwiches and should be pushing people forward
Can't even get a person to take your order.... Waited 20 minutes and no one even looked at me. The whole staff was hiding in the back the whole time. Very rude
I tried to order my sandwich plain with nothing on it. I was told they could not do that. The manager talked in a rude tone, was very rude and unprofessional.
The dining room was clean, the sevice was good, and the food was fresh and yummy.