Breakfast Menu "Arby's" Dunwoody
Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes.
Arby's, 8753 Roswell Rd, Dunwoody, GA 30350
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User Reviews
A clean and well managed Arby’s. The food was great and the service was fast and friendly. I really like Arby’s seasonal milk shakes. So I get it here and they have all been well made. I give it four stars because during lunch time it can get crowded and the drive thru line becomes a nightmare. But that’s no fault of the staff.
I've lived near this Arby's for over two years and they never get anything right. They are slow, your order will be wrong or missing something, or the sodas are flavorless or flat. Also, there is an older lady that is nearly always the cashier that greets you at the window with what is essentially a look of complete disdain. No thank you or you're welcome. When I tell her to have a nice day, she appears to pretend she didn't hear me. I really try to avoid going to this Arby's unless I have a craving. This will be the last time I go there and will drive further to get Arby's. I ordered a Beef & Cheddar, some fries, and a Jr Roast Beef. I KNEW I should have checked the bag before I left but I'd just sat in the drivethrough line with only two cars in front of me for over 10 minutes. Got back home and the Jr Roast Beef was missing.
Just sat at the drive thru for several minutesand nobody came to take my order.I wasn't gonna give this place another chance after a cashier at the drive thru told me that they accept tips. definitely never coming back to this location.
The reason I am giving this arbys such a low rating is because the drive through took nearly 15-20 minutes. I ordered a number of things off the happy hour menu including 2 cookies. I was told while waiting that we were waiting on fries, so I continued to wait. When receiving my order, I made the mistake of not checking my order before pulling away because I didn't want to hold up everyone else who was waiting as I had been. Upon handing me my order, the woman at the window told me that she threw some cookies in there for the wait. She did not, those were the 2 cookies I ordered and also 2 other items were missing from my order including a slider
Every time I go through the drive thru the cashier is playing Candy Crush (3rd time witnessing this on different days, different times) and the volume is super loud. Asked her a question, silence on her game. Said thank you and have a good day, nothing… just playing candy crush on volume 100
I am impressed with the customer service and food quality given at this location. I am a Arby's fan and this is why. The manger on duty, Stan Lawrence, is very professional and has exceptional customer service. Thanks and I definitely will make this location my go to! Always good for a quick bite. The menu seems to change from time to time offering new menu items which can be good if you like NEW taste. I'm usually just the regular roast beef sandwich and their milkshakes are incredible.
I went to this location on Sunday 6-5-22 and driving up too Drive through speaker, I was instructed to come inside the establishment. I just witness a Employee on break sitting on pavement. She came to front asking me my order didn't appear She Washed Her Hands nor any Gloves. I want Chicken Tenders, Again, No Gloves which everyone else handling Food had them on accept her. She proceeded too handle my food which l Immediately Decline My Request!! No More Fast Food For Me!!!
Went here on Sunday Nighy 4/24 at 11:06pm after work to grab a bite to eat. When I pulled up to the menu board, no one said anything for about 2 minutes. Then someone, a male, came on the headset and said "oh we're actually closed already, we're closing early for the night, sorry about that", according to their hours they're not to close until 12am. There was one person in line that had drove up to the window and 2 behind me. This was highly upsetting and I will be contacting corporate about this incident. More often than not I've notice with restaurant Staff at night in lots of restaurants besides chic fil A, there's always a reason the staff CAN'T do worm. Arbys used to have a great reputation with me, until this happened, and I now I consider them a "hit or miss" service at night. Smh. I Hope this matter gets addressed.